3,317 Reviews of Luther Family Buick GMC - Service Center
Staff was very helpful and work was done as indicated in a timely manner. Shuttle service was on time and friendly. a timely manner. Shuttle service was on time and friendly. More
Great customer service and always a great guy to work with. Thank you Rob. Appreciate you with. Thank you Rob. Appreciate you More
I really appreciated the fact that they had cars on the lot. I was in a bind due to an accident and they helped me immediately!!! lot. I was in a bind due to an accident and they helped me immediately!!! More
It was good thank you Buick family but lots of problem occurred that not the Buick company fault it was late to recognize the error in vehicle occurred that not the Buick company fault it was late to recognize the error in vehicle More
Did not even check out an extra issue I had. I then called the place we got car and they agreed it needed to aligned based on what we told them was the issue. No questions asked and said to bil I then called the place we got car and they agreed it needed to aligned based on what we told them was the issue. No questions asked and said to bill it to them! That is customer service. I felt like Luther did not even look into the issue just said oh it shows it was aligned from the factory. More
Andrew and Troy took care of all the details, both were great to work with. great to work with. More
I experienced vehicle problems while out of town on a holiday weekend and they walked me through how to get home safely and for me in to their already busy schedule when I got back. holiday weekend and they walked me through how to get home safely and for me in to their already busy schedule when I got back. More
You guys told me that my brakes would need to be replaced soon. I paid for an inspection and clearly that did not happen. If they had actually inspected my vehicle, they would have seen that the brakes were soon. I paid for an inspection and clearly that did not happen. If they had actually inspected my vehicle, they would have seen that the brakes were new about five months ago!!! I will never ever have my vehicle serviced at your shop again and I will make sure to tell everybody that you are trying to rip people off. More
Always great service. They listen and work hard to fix things. Timely and flexible, great service! They listen and work hard to fix things. Timely and flexible, great service! More