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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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January 17, 2023

When I called on a Tuesday and they got me in on a Thursday before a big road trip made my day . They got everything accomplished before a 5000 mile trip More

by timellenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Boyle
Jan 18, 2023 -

Luther Family Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that I earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 17, 2023

Love these guys always do a great job on my vehicle and go above and beyond! More

by TECHMANND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 15, 2023

Jim in the service dept EXCELLENT! !!!!! All were kind and courteous! Will definitely be back! More

by Melissa.mohr20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Melissa.mohr20 responded

Courteous and professional!

January 15, 2023

Besides the fact that me and my husband literally stood there for 2 minutes while they all just looked at us and went along with their business- the guy that helped us was great!!! More

by CONBON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Luther Family Buick GMC responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 14, 2023

From start till finish great experience. Totally professional did what they said they would and on time! Thank you for the great service More

by Bobjerickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Miller
Jan 17, 2023 -

Luther Family Buick GMC responded

Thank you so much for your excellent input! I am proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 14, 2023

Responded quickly to an issue I had with my new vehicle…made thing’s right. More

by alan.uetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Luther Family Buick GMC responded

Alan, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Jan 17, 2023 -

Luther Family Buick GMC responded

Alan, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 14, 2023

Service advisor was very friendly, customer service was excellent. I also got parts for another vehicle, and the parts service w as s great. More

by Benjid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Luther Family Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Luther Family Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 13, 2023

Paul exceeded my expectations by squeezing in my vehicle to deal with a check engine light. Even though he had to deliver a tough message, it was still a good experience. When my check engine light turned More

by khalley0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Luther Family Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 12, 2023

Very clean and very friendly to work with. Keep you informed and try to get back to you with problems and solutions. More

by KMetzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Luther Family Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 12, 2023

All went very well. Good experience. Andrew was great and very helpful. Thank you for great service. More

by CARLAMOSSER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bloomquist and Patrick
Jan 13, 2023 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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