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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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January 31, 2023

Paul was great! ! Thorough and explained what work was done and things to look forward too!! More

by doddfather4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Luther Family Buick GMC responded

I strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to me for anything else. Thank you for choosing Luther Family Buick GMC's Service Department. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 30, 2023

Love these guys and they are always on time and their workmanship is second to none. More

by Beatyk1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Blatchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Loose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 30, 2023

Very good service, staff very friendly provided a courtesy ride while service was completed. Thank you More

by PEGGYJ.MIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Luther Family Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Luther Family Buick GMC for your vehicle needs. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 30, 2023

We always use Luther Family Buick for oil change and all maintenance on our Acadia. The staff is friendly, courteous and when something shows up during regular maintenance, they always explain what it is an More

by jfrojen52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Luther Family Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Luther Family Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 29, 2023

On my first oil change my vehicle wasn’t washed, washer fluid wasn’t filled, and def wasn’t added. More

by nickneisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carlson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 29, 2023

Good service and good experience with Samantha and Troy. They made it a pleasurable experience. More

by allanduerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 26, 2023

Polite Prompt friendly and seemed very knowledgeable about what needed to be done o our vehicle. More

by BFLACH49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Luther Family Buick GMC responded

Thank you so much for the wonderful compliments! I couldn't be more pleased to hear ourselves described as polite, prompt, friendly and knowledgeable. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 26, 2023

Professional service and convenient to work with when bringing in vehicle for maintenance. Appreciate the text updates More

by jjmajerus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Luther Family Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything our team does for Luther Family Buick GMC and our customers. Hope to see you again soon! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 26, 2023

It was quick and easy to get in and the work was done nicely.The wait for the truck was short More

by SHAWNHANSON79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Luther Family Buick GMC responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service I know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let me know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 26, 2023

The service writer was very knowledgeable and got my vehicle in quickly. The curtousy car drivers were also very friendly and made the experience enjoyable. More

by patrick.j.donegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Loose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Beauchamp
Jan 27, 2023 -

Luther Family Buick GMC responded

Patrick, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Family Buick GMC. If there is anything more that I can do, please come back and see me again. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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