3,317 Reviews of Luther Family Buick GMC - Service Center
Great Service Work Great customer service in the service Dept. It was easy making the appt. online too. Kept me informed as to what was going to be done on the car and Great customer service in the service Dept. It was easy making the appt. online too. Kept me informed as to what was going to be done on the car and called me when the car was ready. More
good quality, but price was not what was quoted I went in to get two of my door locks repaired and a new auto start key fob, they quoted me a little over $500, when I got there to pay the bill it w I went in to get two of my door locks repaired and a new auto start key fob, they quoted me a little over $500, when I got there to pay the bill it was over $720. The quality of the work was good, however I will be shopping around more in the future to get more quotes. More
Regular maintenance Had my scheduled maintenance appointment yesterday. Luther always does a good job, with an excellent waiting area, but they took longer than expected, Had my scheduled maintenance appointment yesterday. Luther always does a good job, with an excellent waiting area, but they took longer than expected, told me 45 min to an hour, and after the hour had passed and no word from them I went to check where they were at with my vehicle. The appointment took another 20 minutes, I would have appreciated an update because the extra time for my routine appointment caused me to be late to work. More
Luther Comes Through! My service appointment was painless. While I munched on a complimentary piece of pie, the Luther professionals serviced my mini van, and I was on my My service appointment was painless. While I munched on a complimentary piece of pie, the Luther professionals serviced my mini van, and I was on my way in no time. A pleasure doing business with them. More
First Oil Change - IMPRESSED! I really like this place! Easy to schedule, easy to drop off, close to my work! Very friendly Service Consultants - Kevin & Paul - when calling to s I really like this place! Easy to schedule, easy to drop off, close to my work! Very friendly Service Consultants - Kevin & Paul - when calling to schedule & when dropping off. Paul called me back to let me know my vehicle was ready & waiting. The ongoing service that they are providing me is a great added benefit to the car I purchased from them a few months ago. More
Oil Change/Tire Rotation/Wash Great service from the beginning to end. I love that you can drive right in and get waited on right away. The people are all very courteous and they d Great service from the beginning to end. I love that you can drive right in and get waited on right away. The people are all very courteous and they do a great job. I had Red Carpet Treatment when I stepped out of vehicle til I stepped back in vehicle. More
Oil change The staff was very friendly and waiting area clean! Very nice selection of snacks and drinks. Thank you!!! Hard to find such great service now days. The staff was very friendly and waiting area clean! Very nice selection of snacks and drinks. Thank you!!! Hard to find such great service now days. More
they no how to treat you right! Always excellent service, done on time as promised, and for a fair price. Great shuttle service. Hours open are great until 8 at night so you can pi Always excellent service, done on time as promised, and for a fair price. Great shuttle service. Hours open are great until 8 at night so you can pick up after work. More
great service I love that you can drive right in and get waited on right away. The people are all very couteous and they do a great job. I feel that they are very I love that you can drive right in and get waited on right away. The people are all very couteous and they do a great job. I feel that they are very honest about the work that needs to be done and they do the job. They have a very nice waiting area with popcorn and drinks. We even got in on pie day last time we were there. We are very happy with Luther and have been for a long time. More
Excellent Customer Service! With a little missed communication on arrangements for service on my vehicle Luther GMC went beyond my expectations on making me satisfied customer. With a little missed communication on arrangements for service on my vehicle Luther GMC went beyond my expectations on making me satisfied customer. I am so sorry I called and ranted and raved to someone one the phone. As stated, your service went above and beyond and made me a very satisfied customer. More