3,317 Reviews of Luther Family Buick GMC - Service Center
Great Service!!! My check engine light came on in my Cadillac CTS and I took it in and Rob Was my service writer. He kept me informed as they said there was actually n My check engine light came on in my Cadillac CTS and I took it in and Rob Was my service writer. He kept me informed as they said there was actually nothing wrong with the car so nothing was needed. They reset the computer and the light has stayed off. They are very friendly and have some of the best mechanics in the FM area. I will only bring my car to Luther Family GMC from now on. More
Excellent! Very helpful and explained the processes being done very thoroughly. I enjoy getting a carwash with the service and the other amenities' while waitin Very helpful and explained the processes being done very thoroughly. I enjoy getting a carwash with the service and the other amenities' while waiting. Keep up the great work! More
Awesome service We noticed an oil leak & asked about it when we got our oil changed. We needed to make an additional appointment as it was going to take a day and a h We noticed an oil leak & asked about it when we got our oil changed. We needed to make an additional appointment as it was going to take a day and a half to fix. We were able to schedule it early the next week. We were offered a car but declined as we didn't need it. Everyone was very helpful and car was fixed on time. Thank you Luther Family GMC!! More
GREAT Drove in with a headlight problem. Robin and Andrew took things in hand and almost before I could finish a second cup of coffee, they had the problem Drove in with a headlight problem. Robin and Andrew took things in hand and almost before I could finish a second cup of coffee, they had the problem fixed and I was good to go !!!! More
Great Service Took my car in to get a routine oil change and tire rotation and Luther found that there was a pretty significant leak in the gasket so they offered m Took my car in to get a routine oil change and tire rotation and Luther found that there was a pretty significant leak in the gasket so they offered me a car to take for the evening and I was able to pick up my car completed the next day. Friendly service and helpful staff! More
Luther can't find the problem! Having issues with my 2015 GMC shifting really hard and it only has 1800 miles on it. Luther had it all day but couldn't find anything. But I had 2 mo Having issues with my 2015 GMC shifting really hard and it only has 1800 miles on it. Luther had it all day but couldn't find anything. But I had 2 more events in my 4 mile drive home. I wonder if they even tried since they made the comment that I still have 5 yrs of warranty. More
Inconsistent Service Rates Last time I was in for an oil change they quoted me $80 for a brake system flush, which I didn't choose to do. This time I was in for another oil cha Last time I was in for an oil change they quoted me $80 for a brake system flush, which I didn't choose to do. This time I was in for another oil change and they quoted me $135. I would have done for $80, but not to at $135. The price qoutes aren't consistent. More
Service First time at Luther and I had an excellent experience. Everyone was very nice and willing to explain things. Some dealerships have the feeling of b First time at Luther and I had an excellent experience. Everyone was very nice and willing to explain things. Some dealerships have the feeling of being arrogant and pushy, but not Luther. Everyone was down to earth and you could tell they care about their customer! More
Great service They do a great job with oil changes and now wash your car with services. They have great amenities while you wait for a service. They do a great job with oil changes and now wash your car with services. They have great amenities while you wait for a service. More
Took to long to do the work. Needed to get one rim replaced, had it ordered and made a appointment to get it installed. It took 2 and a half hours to get installed. Needed to get one rim replaced, had it ordered and made a appointment to get it installed. It took 2 and a half hours to get installed. More