3,317 Reviews of Luther Family Buick GMC - Service Center
Kevin Lindgren and Paul Mcdonald are A plus service advisers Recently had two service visits at Luther GMC. First one was with Kevin L who found a factory service bulletin regarding the problem with my GMC sierr Recently had two service visits at Luther GMC. First one was with Kevin L who found a factory service bulletin regarding the problem with my GMC sierra and it turned out the parts and laber were covered by the factory. He then mentioned to me that i should consider bringing my turck to Luther GMC when I needed my next oil change. Several months later did just that and Paul McDonald helped me that day. The service was done promptly as I waited in the comforting customer lounge- had coffee, a breafast bar and a local newspaper was there for me to read. More
A very satisfied customer I was treated so nice. The service people were so nice. And it was a very pleasant experience. I will continue to go there to get service for my car. I was treated so nice. The service people were so nice. And it was a very pleasant experience. I will continue to go there to get service for my car. More
Great Service was great in a short time We liked the waiting room and coffee. The crew a good job with our car and we are well pleased Service was great in a short time We liked the waiting room and coffee. The crew a good job with our car and we are well pleased More
Bad tire pressure readings Re calibrated the sensors and fixed a nail in a tire. Fast and friendly. It takes longer to write this review than to fix my car Re calibrated the sensors and fixed a nail in a tire. Fast and friendly. It takes longer to write this review than to fix my car More
Excellent customer service Service department very friendly and helpful. Explain everything clearly and take the time to show you something if you are not sure about. All of th Service department very friendly and helpful. Explain everything clearly and take the time to show you something if you are not sure about. All of this and I didn't even purchase my vehicle from them. More
very good we have bought 2 vehicles from them, and love the service they provide, from purchase to service. very good people to work with and you get pie while we have bought 2 vehicles from them, and love the service they provide, from purchase to service. very good people to work with and you get pie while you wait. More
Great These guys and the dealership always gets me up and going again and out going on keeping me moving even when my truck is in the shop. Life long custo These guys and the dealership always gets me up and going again and out going on keeping me moving even when my truck is in the shop. Life long customer and personal GMC dealership choice also, not just business related. Thanks Luther More
Bought a car with Certified Warranty from these people. Salesman low balled me on my trade in, multiple problems with the car that were never fixed. Loud banging noise coming from the floor when put in the Salesman low balled me on my trade in, multiple problems with the car that were never fixed. Loud banging noise coming from the floor when put in the reverse. Sounds like someone threw a brick from underneath the car. Idling problems, and now just lately stabili trak error message on the car that appears intermittently. Now that the warranty has run out, now I have to pay to have all this stuff looked at that was never fixed. I even let them keep the car for a WHOLE weekend to fix the idling problem. Car would literally shake, NEVER FIXED. If I could give 0 stars I would. 1 star just too much for these people. Its too bad the average consumer doesn't realize what a crappy place this is. More
Service Even though I did not purchase my vehicle at Luther, I have taken it there for service since I bought it in 2010. Their service is always top notch, a Even though I did not purchase my vehicle at Luther, I have taken it there for service since I bought it in 2010. Their service is always top notch, and I will continue to go there as long as I am servicing a vehicle, and will make a concerted effort to buy my one there. More
Service Department/Waiting Area Have been going here for years now. I never go anywhere else. The staff is always friendly and ready to help you. The process is easy. The waiting are Have been going here for years now. I never go anywhere else. The staff is always friendly and ready to help you. The process is easy. The waiting area is comfortable and clean. I would recommend this place to anyone. More