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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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April 11, 2018

Service Paula McDonald is excellent in service. Personable, helpful, and really wants to help the customer have a good experience. Definitely Paul is my go to More

by sheetsallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Luther Family Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!

April 11, 2018

Good experience I appreciated the complimentary car wash. It was nice to get the oil change, tire rotation and car wash in one convenient stop. Thanks for the friendl More

by KATHY.CARIK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Ellefson
Jun 01, 2018 -

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by.

Jun 01, 2018 -

Luther Family Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

April 11, 2018

Excellent every time. They are concerned for your safety and for the safety of your vehicle. They never push you to fix things and have never been treated so fair! More

by SPIEKERS51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Jun 01, 2018 -

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business.

April 11, 2018

Car serviced I would not go anywhere else to have my car serviced! They are customer oriented and do a fantastic job whenever I bring my car in. I live 80 Miles a More

by turkanddonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Medley
Jun 01, 2018 -

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail.

April 08, 2018

Oil change service Fast,efficient,friendly, and competitive pricing. I have a punch card and I usually use my free service once a year. Refreshments are provided while I More

by ADRIAN.ALLARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Luther Family Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

April 08, 2018

Service Review I believe his it was Robin who helped me with an adjustment to a tunnel cover that I had installed on a truck I bought from you last June. He was very More

by samn07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!

April 07, 2018

2014 sierra broke down Pickup got hot leaving fargo nd. I left at dealership with a note about problems. Dealership started fixing before 8 am when I called. Service was pe More

by blackiedog1800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.

April 07, 2018

Good work & good communication Friendly service with good communication. Service work was good as expected. Waiting area is clean and comfortable. Service department can be recommen More

by blunneborg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

April 07, 2018

Blown tire I blew out a tire on my way home from work. They snuck me into their schedule and were able to replace quickly. Tire was replaced within 12 hours and More

by LAURAMERKENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by.

April 07, 2018

Quick fix Work done in a short time. Waiting area comfortable. Work began immediately. Was surprised at how quickly all of the work was done. Thank you. More

by eberg33@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Luther Family Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you.

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