Luther Family Buick GMC - Service Center

Smooth as usual Robin Tollefson always does a great job communicating with me even if it's not always good news... much appreciated! Don't require so many words next Robin Tollefson always does a great job communicating with me even if it's not always good news... much appreciated! Don't require so many words next time. More

Estimate Your dealership followed through on giving me an estimate quickly. I appreciate the free car wash. The service department seemed knowledgeable to the Your dealership followed through on giving me an estimate quickly. I appreciate the free car wash. The service department seemed knowledgeable to the repairs needed. More

They fixed the problem and that's it. I was pleased that they were able to get my vehicle in right away, but that's where the good ends. There was a lot of antifreeze splattered on the tru I was pleased that they were able to get my vehicle in right away, but that's where the good ends. There was a lot of antifreeze splattered on the truck and globs of grease on the inside of my front tire and its adjoining parts. At minimum, they could have given my truck a wash through their automatic car wash bay. I'm willing to pay a little higher of a rate taking my truck to a dealer for service, but when they don't clean up after themselves, that is not good business. You spend $1000 on a service, you'd expect better service. Not sure if I'll be back there. More

Thoroughbred and friendly service The service center is always friendly and helpful. They get me in quickly and accommodate my busy schedule. Their good communication with the progress The service center is always friendly and helpful. They get me in quickly and accommodate my busy schedule. Their good communication with the progress of service is always appreciated. More

Service I came in with a service bullitan and Luther said I needed $2300 worth of work to see if that was the issue. I was quoted $1400 in labor alone, I con I came in with a service bullitan and Luther said I needed $2300 worth of work to see if that was the issue. I was quoted $1400 in labor alone, I contacted another dealer and told them what I was quoted and they said it was a 5 hour job almost 3 times the labor. I would not recommend Luther to anyone I know. I feel I was being taken advantage of. More

Replacment/Rebuilt AC Delco Transmission I was very pleased with the service I received when getting my son's transmission replaced. I have worked with Kevin Lindgren on a few occasions and a I was very pleased with the service I received when getting my son's transmission replaced. I have worked with Kevin Lindgren on a few occasions and always get exceptional service from him. Bobb Reireson is also exceptional. I have been using this team for my vehicle service for many years and keep going back. More

Oil Change and New Tires Was a great experience as always. Kevin was exceptional at explaining what to expect and length of time to complete. I will definitely continue to be Was a great experience as always. Kevin was exceptional at explaining what to expect and length of time to complete. I will definitely continue to be a legacy Luther customer! More

Service and inquiring on a possible trade for a new vehicle Always a good experience with service and sales people. Fair prices and good follow up too. I really appreciate the car wash after the service appoint Always a good experience with service and sales people. Fair prices and good follow up too. I really appreciate the car wash after the service appointment. More

Best service experience in the region The service writers at Luther GMC are the hardest working. They are always In communication. I can’t believe the hours they put in. The technicia The service writers at Luther GMC are the hardest working. They are always In communication. I can’t believe the hours they put in. The technicians worked hard with the factory to find my issue More

oil change, tire rotate It was done on time and to spec. The people were friendly and curtious. Tey answered my questions to my satisfaction. Its almost pleasent havin servic It was done on time and to spec. The people were friendly and curtious. Tey answered my questions to my satisfaction. Its almost pleasent havin service done at luther. If ithas to be done. More