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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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May 05, 2018

Power steering recall & break check Always helpful & informative. They provide all the options and make sure you’re aware and educated on the services being performed. I recommend Luther More

by Lindseyflicker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 05, 2018

Second service call I brought my SUV in because the driver seat clicked. Items were ordered and I brought the vehicle back for a full morning. Next day I had the click ag More

by fieb1234
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Just came back and they scheduled another appointment
May 05, 2018

Oil change and tire rotation Great service and Robin suggested a 45000 mike Check so they did that also, which included lubricant for hints and some moving parts. I was there for More

by molstad4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

Luther Family Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Luther Family Buick GMC's Service Department.

May 04, 2018

Always a great experience. Have never had a bad experience with Luther. That’s far more than I can say about a certain other GM dealer in Fargo. Would always recommend Luther. More

by bronson.mathiason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 30, 2018

Auto repair I was happy with the way I was treated by Luther gmc. They seemed to care about my concerns and wanted to help me out. They did say my oil change woul More

by pash0701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

Luther Family Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience at Luther Family Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 29, 2018

Great service as always They did the work properly and promptly. Robin explained everything they were going to do and made proper recommendations. I always enjoy the service More

by jonrwhiting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

Luther Family Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 29, 2018

Oil change & check - rotate tires Excellent service for GMC pickups - are thorough - from scheduling, reminders to actual service - wash & vacuum pickup - knowledgeable - customer orie More

by rbeare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Sat am & mechanic that changed oil
May 31, 2018 -

Luther Family Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Luther Family Buick GMC's Service Department. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 27, 2018

Set for summer! I had my oil changed and tires rotated. They also replaced a broken light and athe cabin air filter, but only after calling me for authorization. Th More

by JUNDTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 26, 2018

Gess Oil Change/information light check Robb did a great job and always takes great care of us. He’s always very friendly and we always feel very confident in his advice. More

by GCSGESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

Luther Family Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 26, 2018

Totally satisfied I never worry about dealing with your service department. The total experience at Luther Family GMC is really just that a FAMILY experience. As long More

by PSHERECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

Luther Family Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Luther ! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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