Luther Family Buick GMC - Service Center

Oil change & tire rotation. They were very thorough & therefore I was very pleased. They found a bad tire while doing the rotation & replaced it (under warranty) & also did a com They were very thorough & therefore I was very pleased. They found a bad tire while doing the rotation & replaced it (under warranty) & also did a complete 4 wheel alignment. More

Fixed tire They did the job but offered a free carwash. Then when I picked it up the car was still dirty. It took almost 2 hours to complete but they quoted arou They did the job but offered a free carwash. Then when I picked it up the car was still dirty. It took almost 2 hours to complete but they quoted around 1 hour. More

Friendly and efficient service. Customer service is top-notch here! It's always a pleasure to work with Kevin Lindgren and the courtesy driver was very friendly too. I feel confident Customer service is top-notch here! It's always a pleasure to work with Kevin Lindgren and the courtesy driver was very friendly too. I feel confident that the service needed on my vehicle is taken care of. More

Terrible My truck was in for transmission problems than I had seal go out the next day. I was very dissatisfied when I got my truck back. Grease all over m My truck was in for transmission problems than I had seal go out the next day. I was very dissatisfied when I got my truck back. Grease all over my truck and 2 gouges out of my rim. Getting new rim. More

Great service on short notice! We needed to get new tires on our daughter's car before a trip and they were able to get us in the next day. Kevin is always great to work with. We needed to get new tires on our daughter's car before a trip and they were able to get us in the next day. Kevin is always great to work with. More

Slow oil change I had an appointment for 2:45 p.m. The oil change and rotation and wash was completed at around 4:30. I have never been anywhere that is taking that I had an appointment for 2:45 p.m. The oil change and rotation and wash was completed at around 4:30. I have never been anywhere that is taking that long for an oil change before and nothing was said about why it took so long. More

Oil change Called Service Writer Robin for oil change. In the mean time called Accessories to see if they had a side step because we pull a large 5th wheel campe Called Service Writer Robin for oil change. In the mean time called Accessories to see if they had a side step because we pull a large 5th wheel camper and need access into pickup box when hooked up. Being vertically challenged.. Parts man located step. I asked Robin if it was possible on SHORT notice if step could also be installed while truck was in shop? He said it was possible. While tech was under truck he noticed a bad left front shock. Robin recommended replacing both but would also require a front end alignment. So I asked could this as well all be preformed at same time. All was taken care and we were extremely happy, because back to we pull a large 5th wheel camper and were headed on vacation... With the professional attitude and service preformed we are sitting in the North woods camping this evening with the peace of mind that our Duramax is ready for the road. Service Writer Robin has ALWAYS taken care of us as well as tech's performing service work. Thank you More

Outstanding service center experience Robin made the service process outstanding, keeping me updated on how the work was going throughout the day. It was another great experience at Luthe Robin made the service process outstanding, keeping me updated on how the work was going throughout the day. It was another great experience at Luther GMC. More

Awesome place Great place to get service. A little pricey but worth it. Always do a nice vacuum job and car wash if it is warm enough Great place to get service. A little pricey but worth it. Always do a nice vacuum job and car wash if it is warm enough More

Usually great service I have been getting service done on my pickup for over a year now and have had great service up until this point. My last service was scheduled for a I have been getting service done on my pickup for over a year now and have had great service up until this point. My last service was scheduled for a certain time which I was on time for. My truck sat around for 45 minutes until a technician finally came and got it. We sat for an hour and a half for a scheduled oil change. More