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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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June 11, 2018

Warranty - Great Work! We had a few rattles and squeaks in the vehicle and they were able to fix them all! Great team and very pleasant to deal with! More

by moorheadmafia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Luther Family Buick GMC responded

We appreciate your kind words about the entire service team. Thank you for choosing Luther Family Buick GMC for your vehicle needs. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 09, 2018

Great service, friendly staff The staff was very friendly from the moment I set up the appointment. The did what was asked and called to recommend what needed done. Check out s More

by teammark26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 11, 2018 -

Luther Family Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 09, 2018

Service time Service done in the time I had anticipated customer service was Great Knowledgeable friendly courteous in all departments I have had to deal with over More

by JBWB001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael A Owens, Tom Carrier
Jun 11, 2018 -

Luther Family Buick GMC responded

It’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 08, 2018

The friendliest service Thanks to Luther GMC, my truck, (with high mileage), maintains a good-running engine. Since buying my Dodge Ram 1500, these guys really hit the mark i More

by ADRIANALLARD52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Luther Family Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Luther Family Buick GMC's Service Department. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 07, 2018

In and out before scheduled appointment Took vehicle in for oil change, and vehicle inspection. Was 40 minutes early for appointment, checked in, and was prepared to have a wait. Luther's More

by danderson17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Luther Family Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Luther Family Buick GMC's Service Department. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 07, 2018

Very knowledgeable The service dept was great to work with. Very willing to accommodate when car is being serviced. They do a great job of diagnosing car concerns. Also More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Luther Family Buick GMC responded

Valerie, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 07, 2018

2500HD I appreciate that the service department is open early, they are quick at getting me checked in and they are always friendly. They have had my busine More

by jeremy.holck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 07, 2018

Excellent customer service Paul went out of his way to make sure I was aware of what needed to be done at the next appointment and also checked on my car since it had come out s More

by ANDERSONSTACYJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Luther Family Buick GMC responded

Hi and thanks for the great feedback! We're very happy that Paul was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 05, 2018

Service Seems like work could be done in less time than it usually takes at Luther. Waiting area could be a bit more comfortable. Not bad though. More

by RODGERSDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Luther Family Buick GMC responded

We are disappointed to see that we did not earn a 5-star rating. If you would like to discuss in what ways we can improve in order to earn those additional 2 stars for your next visit, please reach out to us directly. We look forward to hearing from you. Thank you! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 05, 2018

Engine light check Friendly knowledgeable staffs. Always helpful, we are now on our third Acadia through Luther and won’t shop any where else. Service is excellent and q More

by sabuhl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Luther Family Buick GMC responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your next Acadia. It's fantastic to know our staff helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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