3,317 Reviews of Luther Family Buick GMC - Service Center
They treat their customers very well. They are very courteous, friendly, and helpful. I appreciated Paul letting me know I could come in and talk to their IT people anytime, after I had me They are very courteous, friendly, and helpful. I appreciated Paul letting me know I could come in and talk to their IT people anytime, after I had mentioned the car had way too much computer on it and if the factory sets the computer for the best experience with my Buick. More
Poor poor poor Every time I have brought my truck in there has been some sort of problem with either not knowing what the problem with the truck is. I have had high Every time I have brought my truck in there has been some sort of problem with either not knowing what the problem with the truck is. I have had high end aftermarket parts thrown away and replaced with low end oem....also brought it in for scheduled warranty work and not actually had the parts on hand! What kind of service center does that???? I would never recommend at all! More
Quick The service was quick and employees were friendly. They offered to wash my vehicle and did but left dirt on back of car and spotted windows. The service was quick and employees were friendly. They offered to wash my vehicle and did but left dirt on back of car and spotted windows. More
Great experience I had a scheduled oil change and told Kevin there was an issue with the a/c. The service team changed the oil and found the problem with my a/c and a I had a scheduled oil change and told Kevin there was an issue with the a/c. The service team changed the oil and found the problem with my a/c and a power steering issue. With a couple upcoming family vacations, I am extremely pleased that these issues were discovered and corrected. Thanks to our extended warranty, I was set up with a rental vehicle (brand new beautiful Buick Envision!) to get me through the weekend until my vehicle was fixed. Thank you for surpassing my expectations! More
Glass repair Pieces of glass and garbage left in vehicle after windshield installed. Price great and timing great just not happy about the glass with having a chil Pieces of glass and garbage left in vehicle after windshield installed. Price great and timing great just not happy about the glass with having a child More
GMC in for routine service I had my GMC Canyon in for routine service Tuesday, June 12. Luther did a great job performing the work and were very helpful and friendly. I had my GMC Canyon in for routine service Tuesday, June 12. Luther did a great job performing the work and were very helpful and friendly. More
Oil change, rotation or tires, 50,000 mike inspection The staff was very friendly. They updated me on the progress of the inspection. The work was completed in a timely fashion. They Informed me of future The staff was very friendly. They updated me on the progress of the inspection. The work was completed in a timely fashion. They Informed me of future service that will need to be done. More
Fast and friendly service Am treated as though I am a special customer. I love the.immediate attention; offers for a ride; the complimentary car wash and open car doors when s Am treated as though I am a special customer. I love the.immediate attention; offers for a ride; the complimentary car wash and open car doors when service is completed; Above and beyond other service centers. More
Excellent service as always I have always gone out of my way to have my car serviced at this dealership. Their customer service is excellent and the quality of their work is exce I have always gone out of my way to have my car serviced at this dealership. Their customer service is excellent and the quality of their work is excellent! More
Oil change & check tires Kevin did a good job keeping me informed on what I needed done and my options available. I was impressed with his service and he was very friendly & p Kevin did a good job keeping me informed on what I needed done and my options available. I was impressed with his service and he was very friendly & professional. More