3,317 Reviews of Luther Family Buick GMC - Service Center
Didn't pressure me to do repair that was too expensive. The dealership has never pressured me to do repairs that are too expensive for an older car. I think they have always been fair and honest with me. The dealership has never pressured me to do repairs that are too expensive for an older car. I think they have always been fair and honest with me. Until now my experiences with dealerships have all.been bad. More
Oil change/tire rotation Great service. Quick to respond. Offered to wash my vehicles as part of the service. Advisors were friendly and courteous. The courtesy driver was Great service. Quick to respond. Offered to wash my vehicles as part of the service. Advisors were friendly and courteous. The courtesy driver was always there when i needed a ride. More
Paul the service agent outstanding. Good guy to work with Paul is an outstanding service agent. Never had problems with him. He always treats everybody with the up most respect and will take the the time and Paul is an outstanding service agent. Never had problems with him. He always treats everybody with the up most respect and will take the the time and dedication th o understand each and every problem the customer is having. The guy deserve a raise or promotion. In my words outstanding :) More
Really good. He was incredibly helpful! Always a great experience. the service is professional and they do a top notch job. The representative I was with even offered some extras (Onstar) th Always a great experience. the service is professional and they do a top notch job. The representative I was with even offered some extras (Onstar) that I wouldn't have known about if he hadn't mentioned it. Also, the coffee is always on and the premises are spotless thanks to the cleaning staff. Again, real comfort and professionalism. Thank you! More
Repair Vary good service. They worked on my vehicle that day and did not expect them to Did not have appointment will go back next tim for work Vary good service. They worked on my vehicle that day and did not expect them to Did not have appointment will go back next tim for work More
Best service shop in town. I had brought my non gm vehicle into Luther Family Buick GMC to get my AC recharged. Everyone was very friendly and treated me with respect. The recep I had brought my non gm vehicle into Luther Family Buick GMC to get my AC recharged. Everyone was very friendly and treated me with respect. The reception area was very clean with a great selection of refreshments for the waiting area. My vehicle was done in a short amount of time and the service was explained at the time before paying. I fully recommend Luther Family Buick GMC for all future vehicle repairs. More
Great customer service Service advisor Paul and the service shop at Luther GMC were professional, courteous and expeditious in conducting repairs to my vehicle. Best shop I Service advisor Paul and the service shop at Luther GMC were professional, courteous and expeditious in conducting repairs to my vehicle. Best shop I have ever had work done st. More
New Tires The person I made the appointment with really went out of his way to make sure I was able to get in when it worked for me. The courtesy drivers were f The person I made the appointment with really went out of his way to make sure I was able to get in when it worked for me. The courtesy drivers were friendly. I was originally given the price per tire and figured the total amount to be $200 -$300 more than the actual bill. More
Oil change and tire rotation Very good service. Very fast and Friendly. Great job! Will come back for more service as needed. Easy to schedule. Easy check out. Love the free carwa Very good service. Very fast and Friendly. Great job! Will come back for more service as needed. Easy to schedule. Easy check out. Love the free carwash too. More
overall excellent Kevin was willing to listen to what I had to say, asked me specific questions about how to better figure out why I had come in and was overall super h Kevin was willing to listen to what I had to say, asked me specific questions about how to better figure out why I had come in and was overall super helpful. More