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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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June 22, 2018

Didn't pressure me to do repair that was too expensive. The dealership has never pressured me to do repairs that are too expensive for an older car. I think they have always been fair and honest with me. More

by HIREDPEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Luther Family Buick GMC responded

Thank you for giving us the opportunity to show you the difference here at Luther Family Buick GMC. We appreciate your business! Reach out if you need anything else, be it service or sales. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 20, 2018

Oil change/tire rotation Great service. Quick to respond. Offered to wash my vehicles as part of the service. Advisors were friendly and courteous. The courtesy driver was More

by BATMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Luther Family Buick GMC responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Luther Family Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 19, 2018

Paul the service agent outstanding. Good guy to work with Paul is an outstanding service agent. Never had problems with him. He always treats everybody with the up most respect and will take the the time and More

by BCREISENAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Medley
June 19, 2018

Really good. He was incredibly helpful! Always a great experience. the service is professional and they do a top notch job. The representative I was with even offered some extras (Onstar) th More

by STEPHENWISCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Luther Family Buick GMC responded

Stephen, I sincerely thank you for going out of your way to write this review about Luther Family Buick GMC. We try to create a comfortable and stress-free environment for each and every customer. If you have any further needs, please come back to see us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 18, 2018

Repair Vary good service. They worked on my vehicle that day and did not expect them to Did not have appointment will go back next tim for work More

by GRHLOM7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2018 -

Luther Family Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Luther Family Buick GMC's Service Department. We'll see you next time! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 18, 2018

Best service shop in town. I had brought my non gm vehicle into Luther Family Buick GMC to get my AC recharged. Everyone was very friendly and treated me with respect. The recep More

by LHoefs86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dill Baasch (service tech)
Jun 19, 2018 -

Luther Family Buick GMC responded

It’s great to know that our staff provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 18, 2018

Great customer service Service advisor Paul and the service shop at Luther GMC were professional, courteous and expeditious in conducting repairs to my vehicle. Best shop I More

by johnbalkovatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service supervisor
Jun 19, 2018 -

Luther Family Buick GMC responded

John, we strive to provide the best service possible and are glad Paul was able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Luther Family Buick GMC's Service Department. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 18, 2018

New Tires The person I made the appointment with really went out of his way to make sure I was able to get in when it worked for me. The courtesy drivers were f More

by Alijo07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Stern
Jun 19, 2018 -

Luther Family Buick GMC responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Luther Family Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 16, 2018

Oil change and tire rotation Very good service. Very fast and Friendly. Great job! Will come back for more service as needed. Easy to schedule. Easy check out. Love the free carwa More

by ajbotnen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Luther Family Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 14, 2018

overall excellent Kevin was willing to listen to what I had to say, asked me specific questions about how to better figure out why I had come in and was overall super h More

by Nwiekamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Luther Family Buick GMC responded

Hello and thank you for your kind words. We are very happy to hear that Kevin was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new everyday! Thank you again and we look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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