3,317 Reviews of Luther Family Buick GMC - Service Center
suspension fix Was able to get in quickly and identified what was wrong and took care of it. Had my car back in time for the weekend. Was able to get in quickly and identified what was wrong and took care of it. Had my car back in time for the weekend. More
Fixed air conditioner Very friendly and prompt. I got a nice brand new vehicle to use until my truck was repaired. I would recommend Luther service center to everyone Very friendly and prompt. I got a nice brand new vehicle to use until my truck was repaired. I would recommend Luther service center to everyone More
Appointment accomplished maintenance much more satisfactory. Service completed repairs leaking engine oil pan, engine oil change, and multi-point inspection. A.rental agreement was accepted as the repairs went Service completed repairs leaking engine oil pan, engine oil change, and multi-point inspection. A.rental agreement was accepted as the repairs went through Thursday morning. The GMC Terrain gave flexibility to a busy week. Thank you, from a dependable vehicle owner. Michael Hamner More
Oil change Extremely courteous and attentive to my unscheduled service! Jarron was friendly and communicated very well as to the length and details of my servic Extremely courteous and attentive to my unscheduled service! Jarron was friendly and communicated very well as to the length and details of my service. Very great especially because I did not have a schedule appointment and it was a busy day for them. More
Poor communication Normally we have great service but this time we didn’t. I waited for over 30 minutes for my courstsey ride to work. I hope as supposed to have a pick Normally we have great service but this time we didn’t. I waited for over 30 minutes for my courstsey ride to work. I hope as supposed to have a pick up at 4:30 but no one showed up. I called for a ride and after 45 minutes of waiting with no updates I took a cab. They did take care of my bill which I appreciate. Customer service was good just a frustrating situation. More
Great service! Purchased vehicle at Luther and always have serviced at Luther. Customer service is excellent; pricing fair. Courtesy ride is available and, if waitin Purchased vehicle at Luther and always have serviced at Luther. Customer service is excellent; pricing fair. Courtesy ride is available and, if waiting, they offer very comfortable lounge with snacks, beverages, phone chargers. Always look forward to vehicle service! More
Repair Warranty repairs. When I called to make the appointment because I am from out of state, and I did buy three vehicles from Luther and appreciated the Warranty repairs. When I called to make the appointment because I am from out of state, and I did buy three vehicles from Luther and appreciated the quick answers and convenience for me when I was going to be in town visiting my sister. And this is why I Purchased all my vehicles there. More
Windows that work are wonderful! A Monday morning request for window-repair was granted and was completed with little delay. Driving home without a steady breeze hitting one's face A Monday morning request for window-repair was granted and was completed with little delay. Driving home without a steady breeze hitting one's face was a delightful pleasure. Also, the chocolate drink was delicious! More
Good Job! Robin and the service crew are the best, no complaints from me - always stellar customer and vehicle service! Courtesy can and its drivers are top no Robin and the service crew are the best, no complaints from me - always stellar customer and vehicle service! Courtesy can and its drivers are top notch also! More
Dead Battery :( Had a dead battery. Dropped off car 2 days early for repairs (because it started) and they worked me in a little early and got me up and running in n Had a dead battery. Dropped off car 2 days early for repairs (because it started) and they worked me in a little early and got me up and running in no time! Thank you so much! More