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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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July 26, 2018

Fast and Friendly Went in for an oil change....was in and out in 20 minutes.....was fast and friendly.....will continue to have my service done at this dealership...... More

by royweiland6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Medley
Aug 01, 2018 -

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 25, 2018

Smooth experience Kevin is Always so great to work with. His communication is complete, he is concerned about cost and safety. Everybody that I talk to you needing any More

by TBOYER9589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Luther Family Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 25, 2018

Excellent Friendly, knowledgeable. Even offered to wash my vehicle which I accepted Robin was great. Very informative and made sure my questions were answ More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Luther Family Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Robin and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 22, 2018

Fast and friendly The service advisor was very friendly and explained things thoroughly to me. I used the courtesy vehicle to get a ride there and back. The driver was More

by tfreier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 22, 2018

Great service very quick Just a great service center very friendly.They got my vehicle in and out within the hour very good I’d recommend this service center out of any other More

by taskelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Ust-Grothmann
Aug 01, 2018 -

Luther Family Buick GMC responded

Thank you for your great review! We're glad to have our Service team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 22, 2018

Great service I. Get my oil changes and tire rotations there all the time, very courteous and always checking for recalls, the snacks and drinks while waiting are a More

by d1davis57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Hetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Ellefson, Luther Representative
Aug 01, 2018 -

Luther Family Buick GMC responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 21, 2018

Oil change I had brought my mother's truck in for an oil change on a friday, (usually the busiest day.) I had originally gone to ford but they had a 2 hour wait. More

by LHoefs86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Ellefson
Aug 01, 2018 -

Luther Family Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 21, 2018

Absolutely superior They were very helpful, friendly, courteous my car was in an out in no time I paid the bill and left… I’m looking at buying a car in another year or s More

by GRUNTDOC71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 20, 2018

Fantastic Experience Felt like everone was intered in how satisfied we were with Luther! Parts were delayed but piched me up on time and gave me a ride to work and picked More

by ANDERSON.THOMAS101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Courtenay car
Aug 01, 2018 -

Luther Family Buick GMC responded

Thank you for this amazing review, Thomas! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 19, 2018

Friendly, helpful service advisor! Whenever I drive into the service bay Kevin Lindgren always greets me by name. A few months ago I bought a new phone and couldn't get it to pair with More

by bam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Luther Family Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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