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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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August 08, 2018

Excellent as Always Pleasant employees, excellent customer lounge, fast service. Always get great service and everyone is always good to work with, pricing is always comp More

by BANDKGEB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Luther Family Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 07, 2018

Steve’s review I wouldn’t take my Chevy anywhere else for service. The service is always top notch quality. It’s always done right the first time. More

by STEVELAHREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Luther Family Buick GMC responded

Hi Steve and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 05, 2018

Great service They wash my car after every service, be it an oil change or other wise. Robin is stop notch service representative who should be recognized by Luther More

by SIMONS49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Luther Family Buick GMC responded

Hello and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 01, 2018

oil change The service work was done quickly and satisfactorily. The entire staff was friendly, courteous, and professional. The customer waiting area is also More

by TNJDOCKTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 01, 2018

Absolutely the best service in Fargo. One stop shop for all your needs. Even had the choice for a rental car while my car was in the shop. More

by Lanmanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2018 -

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 29, 2018

Great Very pleased with Luther. We done business with these guys for over 10 years. We’ve bought several cars here. Service has always been good. More

by CHUCKDRAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Amsbaugh, Tom Carrier, Luther Representative
Aug 01, 2018 -

Luther Family Buick GMC responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 28, 2018

Cost is way too high They were very helpful but charge way too much for labor. Also in the past they never charged me for a loaner vehicle, this time, I had to pay $30. More

by breoncca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robb Reierson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 27, 2018

Excellent Service Luther always has friendly and fast service. I was able to get my car in and out quickly. Robb was excellent to work with and is very knowledgeable. More

by jenniechristians
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 27, 2018

Service We have always been treated friendly and the service has been great we like that you take the time to called us back to ask how the car is working out More

by PETEJEAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sundvor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 27, 2018

Great service Fast and friendly service to repair our DVD player along. Part arrived in a very timely manner and they were able to install shortly after. More

by sherrryd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Luther Family Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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