Luther Family Buick GMC - Service Center

Great Always a great experience!! Always very helpful qnd get everything taken care of in a very timely manner and always very informative when there are ex Always a great experience!! Always very helpful qnd get everything taken care of in a very timely manner and always very informative when there are extra things that come up! More

Always friendly. Just a little concerned cuz the filters they said they were going to take half hour and done in ten mins so did they change them or just charge me for Just a little concerned cuz the filters they said they were going to take half hour and done in ten mins so did they change them or just charge me for the filters ? More

Great service very helpful with any questions asked. Great service very helpful in answering all questions. All work was completed in a timely manner. Robin was very helpful answering all questions aske Great service very helpful in answering all questions. All work was completed in a timely manner. Robin was very helpful answering all questions asked of him. More

Keeping me informed during service Service manager updated me twice during service as to what was being and what had or had been found..directed me to lounge area and offered shuttle se Service manager updated me twice during service as to what was being and what had or had been found..directed me to lounge area and offered shuttle service, which I chose not to take.. Pleasant waiting area. More

Wheel liner When I got to my appointment I was not even in the system. They had to find someone to verify I was suppose to be there. Not all the part were there, When I got to my appointment I was not even in the system. They had to find someone to verify I was suppose to be there. Not all the part were there, so I will have to return. The quote I received before the appointment was not correct. I paid more than I expected. Overall though Kevin was polite and explained everything to me. He followed up with me when the part was in and I have a new appointment to finish the work. More

Oil, rotate, brake Higher price than I thought. Was hoping it would be cheaper. But they have a ride and a call when done. Overall it was an OKOK experience. Higher price than I thought. Was hoping it would be cheaper. But they have a ride and a call when done. Overall it was an OKOK experience. More

Very Professional Paul was very professional and made sure to check the recalls on my vehicle as well as making sure my A/C was serviced appropriately. Paul was very professional and made sure to check the recalls on my vehicle as well as making sure my A/C was serviced appropriately. More

Oil change Great service. They washed my car which I like. Reasonably priced. Have a list of other services to complete but no pressure was applied. Would recomm Great service. They washed my car which I like. Reasonably priced. Have a list of other services to complete but no pressure was applied. Would recommend. More

Summary below Although I had to return to the dealership a second time to get the repairs completed a second time. I was satisfied with the way the situation was ha Although I had to return to the dealership a second time to get the repairs completed a second time. I was satisfied with the way the situation was handled and the problem was fixed. More

Great group of people to work with. Great service dept filled with honest hard working people. Kevin is straight forward on what needs to be fixed, but never pushy on making me do anythi Great service dept filled with honest hard working people. Kevin is straight forward on what needs to be fixed, but never pushy on making me do anything I am not comfortable. Together Joe and Kevin made an expensive trip to get a car fixed, into a much better experience. Thanks More