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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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August 28, 2018

Disappointed in attention to detail I recently brought my car in for an oil change and had a full inspection in which the tech said nothing was wrong with my vehicle. Fast forward 7 or s More

by lollju08
Recommend Dealer
No
Employees Worked With
Robin Tollefson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 28, 2018

Experienced. Fast service Excellent service. Quick turn over time. Always kept informed. Very friendly, plus a huge factor is that the service department can & does access your More

by margaretb1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 28, 2018

Reliable, professional service Worth going the extra distance to take my car here. The service is prompt and friendly, the courtesy shuttle is a lifesaver, and I know I’m getting th More

by Enrico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Luther Family Buick GMC responded

Thank you for this amazing review, Enrico! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 28, 2018

Just as expectws Walked in dropped the vehicle off the shuttle service was amazing and 2 hours later I got a text my vehicle was done!! Love this place!! More

by rnmel077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Medley
Aug 29, 2018 -

Luther Family Buick GMC responded

It is important our customers feel completely confident with the service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 26, 2018

Great service . They got us in on Saturday with a drive up when our AC went out. Unfortunately this is my second air conditioning problem with this car in 2 month More

by mereonthego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Aug 28, 2018 -

mereonthego responded

I’m thinking that no one actually read this review, because if you had you would’ve noticed that we weren’t happy with the car. There was no mention of that. It seems like a computer generated response based on the first couple of sentences or even words for that matter. How sad personal service and satisfaction from the customer are no longer valued as they were in days past.

August 24, 2018

stellar service Kevin L did a great job in helping me with a helpful demeanor and a super effort. He gave me accurate estimates, took care of my error and was helpfu More

by CFISHER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bret...Lin has always been super helpful. Bret was great, Wayne Ellefson, Lin Pratschner
Aug 28, 2018 -

Luther Family Buick GMC responded

Thank you so much for taking the time to leave us this positive review! We couldn’t do it without you! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 24, 2018

Service Knowledgeable employees. Great service everytime we come in. Everyone is very friendly and they care about you and your vehicle. From top to bottom, More

by CBATKINS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 24, 2018

Service They are always very kind They do a great job and I will always go back there. I highly recommend them. You won't be disappointed. More

by ANDERSONTND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2018 -

Luther Family Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 23, 2018

The service was great. Very knowledgeable and proficient! I really appreciated the free complimentary ride back to my place do I didn't have to wait at the Dealership. I would highly recommend this place to p More

by AFSMITH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Sunderland
Aug 28, 2018 -

Luther Family Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 23, 2018

Oil Change and Recall This was my first time for service and the work was done well and on time! I will return due to how respectful I was treated by everyone! More

by MCANDERSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Luther Family Buick GMC responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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