3,317 Reviews of Luther Family Buick GMC - Service Center
Disappointed in attention to detail I recently brought my car in for an oil change and had a full inspection in which the tech said nothing was wrong with my vehicle. Fast forward 7 or s I recently brought my car in for an oil change and had a full inspection in which the tech said nothing was wrong with my vehicle. Fast forward 7 or so days to when I brought the car in for a new concerning noise and I was told that both front struts have been leaking for quite some time. It is very hard to know whether I am being told the truth when I get a different story each time I come in. More
Experienced. Fast service Excellent service. Quick turn over time. Always kept informed. Very friendly, plus a huge factor is that the service department can & does access your Excellent service. Quick turn over time. Always kept informed. Very friendly, plus a huge factor is that the service department can & does access your prior records immediately. Great tool in locating problems. More
Reliable, professional service Worth going the extra distance to take my car here. The service is prompt and friendly, the courtesy shuttle is a lifesaver, and I know I’m getting th Worth going the extra distance to take my car here. The service is prompt and friendly, the courtesy shuttle is a lifesaver, and I know I’m getting the dealer-recommended service for my vehicle. I would recommend them highly. More
Just as expectws Walked in dropped the vehicle off the shuttle service was amazing and 2 hours later I got a text my vehicle was done!! Love this place!! Walked in dropped the vehicle off the shuttle service was amazing and 2 hours later I got a text my vehicle was done!! Love this place!! More
Great service . They got us in on Saturday with a drive up when our AC went out. Unfortunately this is my second air conditioning problem with this car in 2 month . They got us in on Saturday with a drive up when our AC went out. Unfortunately this is my second air conditioning problem with this car in 2 months. What makes it even more frustrating is that the car has barely 50,000 miles on it. Makes me wonder about the quality of GMC vehicles. I really like this vehicle but am now considering getting rid of it and going to a different brand. Two AC fixes costing over $1500 on a car with only 50k miles is not acceptable and makes me wonder what next. More
stellar service Kevin L did a great job in helping me with a helpful demeanor and a super effort. He gave me accurate estimates, took care of my error and was helpfu Kevin L did a great job in helping me with a helpful demeanor and a super effort. He gave me accurate estimates, took care of my error and was helpful as to the needed time to complete the job. Bret did a fine job with the tire and was gracious in catching my error and making adjustments. I was very impressed with the staff and the service that was provided! More
Service Knowledgeable employees. Great service everytime we come in. Everyone is very friendly and they care about you and your vehicle. From top to bottom, Knowledgeable employees. Great service everytime we come in. Everyone is very friendly and they care about you and your vehicle. From top to bottom, this is a great place to deal with. More
Service They are always very kind They do a great job and I will always go back there. I highly recommend them. You won't be disappointed. They are always very kind They do a great job and I will always go back there. I highly recommend them. You won't be disappointed. More
The service was great. Very knowledgeable and proficient! I really appreciated the free complimentary ride back to my place do I didn't have to wait at the Dealership. I would highly recommend this place to p I really appreciated the free complimentary ride back to my place do I didn't have to wait at the Dealership. I would highly recommend this place to peers, friends, and family! More
Oil Change and Recall This was my first time for service and the work was done well and on time! I will return due to how respectful I was treated by everyone! This was my first time for service and the work was done well and on time! I will return due to how respectful I was treated by everyone! More