Back

Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

Sort by
November 02, 2018

Tire repair and care Pulled right in, greeted by a service professional who was helpful and set realistic expectations on time frame and cost, given a courtesy ride to wor More

by Ryan_D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Luther Family Buick GMC responded

We are committed to providing top quality service and I’m ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Luther Family Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 01, 2018

Cruze - Check Engine light on Cruze check engine light had come on sporadically. Called, and appt. made quickly to accommodate our schedule. Vehicle was repaired, and we were inf More

by Service was great!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who the mechanic was.
November 01, 2018

Transmission mtve Service done in a timely manner. The vehicle was monitored and scheduled when the service was recommended. Work was completed in the amount of time More

by EHASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2018

Outstanding I was referred due to a warranty issue. The staff were wonderful to work with! I would recommend Luther to my friends and family! I was very please More

by MCANDERSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2018

Absolutely terrible Needs people skills, since this place has sold me this lemon I’ve paid twice as much as this xxx Terrian is worth and nobody at GMC Luther cares to ma More

by MLKEERAN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robb Reierson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Luther Family Buick GMC responded

That is not the kind of experience we seek to provide. Please call me when you can so we can address this together. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 27, 2018

Oil change They did a great job of getting my car in for an oil change and getting the oil changed done in a timely manner...... great job More

by MTWIESER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2018

Service on my Acadia My appointment was easy to make . They started working on it as soon as I brought the vehicle in. They asked if I wanted a car wash when the service More

by murraygrimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2018

Easy hour I was treated with a friendly hello and ask what I needed today and was also offered other options. There was no pressure. I was later contacted durin More

by maryshansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2018

Fargo Luther GMC The service department was fast, friendly, clean, and easy to drop off a vehicle and pick-up a complete service. We are very happy with the staff and More

by mark.dobratz13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2018

Great people Robin and the rest of the staff were great. I had recall work done on my Pontiac abs was treated fantastic. It was pie day ann's the apple was tast More

by TOMSOPP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Medley
...
293
...