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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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November 08, 2018

Friendly, kind, and helpful Great people, kind, friendly and helpful. Nice, clean waiting area and restrooms. They offer so many drinks in the waiting area. After my repairs wer More

by LJULSRUD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Luther Family Buick GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 08, 2018

These guys are great & price is fair! Gone to them for years & am always very pleased. Bought my car new, off the lot & it has 274,000 miles now & still running fine due to Luther's servic More

by SHEREES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Luther Family Buick GMC responded

At Luther Family Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am glad to hear you were pleased with your recent visit. Thank you for your great review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 07, 2018

Fast, courteous, and friendly. Brought my vehicle in an hour and a half early. They were able to determine the problem and fix it before my appointment was even scheduled to start. More

by cathy.heiraas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Luther Family Buick GMC responded

Thank you for leaving us this great review, Cathy! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 06, 2018

Battery service Service was excellent. Rep called and communicated issue with vehicle. Resolved in timely manner. Courtesy drivers were really nice. Professional p More

by KMA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Luther Family Buick GMC responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 06, 2018

Routine appointment. I rescheduled my appointment for 3:45PM. The 2006 Equinox oil change and tire rotation was accomplished while waiting. My car was very clean sittin More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Luther Family Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Take care until we see you next time. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 06, 2018

Excellent Great dealer, resolved the emissions issues that my Chevrolet was having promptly every time I brought it in. They offered me a rental pickup the last More

by SPAULSEN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Luther Family Buick GMC responded

We appreciate your kind words. I am glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 04, 2018

Service Appreciate the quality service and friendliness of the staff. Very thorough inspection of vehicle. Good recommendations of services needed in the futu More

by Jay 8585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Luther Family Buick GMC responded

Jay, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 03, 2018

Quick Customer Service Got me in same day last minute. Did a good job and great servicr staff. I will continue to service here and recommend to family and friends. More

by carolinelizabeth20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luther Representative
Nov 08, 2018 -

Luther Family Buick GMC responded

Hi Carolin and thank you! We can't tell you how much we appreciate your customer loyalty! We thank you so much! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 02, 2018

Service for safety recall I didn’t purchase my vehicle here, but they were willing to help me and complete the service work I requested and provided with outstanding customer s More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 02, 2018

Great place The service was great and they were so helpful. Not the best car wash though was pretty dirty when I left. I know it was free. More

by nurset0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Luther Family Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience at Luther Family Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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