Luther Family Buick GMC - Service Center

Great Customer Service I brought my pickup in for service and from the time I checked in and until I checked out they treated me like a long time customer. I brought my pickup in for service and from the time I checked in and until I checked out they treated me like a long time customer. More

Good service but disappointed. Quick service of a recall and an oil change. Was offered a car wash. that didnt happen. Was told of various items that need service/replacement which Quick service of a recall and an oil change. Was offered a car wash. that didnt happen. Was told of various items that need service/replacement which included the windshield wipers. I had replaced them 7 days earlier. And my seat was adjusted for a short driver and I am 6'3''. Wont go back unless its for a recall. More

Excellent Customer Service with a comfortable environment Outstanding friendly service says it all! Robin was great to work with. He checked all service recommendations and recalls for my vehicle. He was bo Outstanding friendly service says it all! Robin was great to work with. He checked all service recommendations and recalls for my vehicle. He was both friendly and professional More

Oil Change and inspection The oil change, tire rotation and 52,000 mile inspection and a wash in under an hour. The customer lounge was well stocked. Great Job! The oil change, tire rotation and 52,000 mile inspection and a wash in under an hour. The customer lounge was well stocked. Great Job! More

Remote Car Starter I wandered into Luther GMC in Fargo, ND to inquire about the possibility of getting the GMC app on my phone so I could use it for a remote car starter I wandered into Luther GMC in Fargo, ND to inquire about the possibility of getting the GMC app on my phone so I could use it for a remote car starter. I didn't buy my 2016 Canyon there, but since it's a GMC dealer, I thought that would be the place to get all of the right answers. Not only was Karen able to get me the GMC app set up, she even got me a 3 month trail of OnStar, free! She went over and above what I expected. Thank you so much! More

New Tires Kevin was very helpful and informative. I really liked all the new online notifications and ability to prepare my bill beforehand. I would recommend K Kevin was very helpful and informative. I really liked all the new online notifications and ability to prepare my bill beforehand. I would recommend Kevin to everyone. More

Great service Luther has never failed to give us great service they squeezed Us in for the service and they were able to do it very quickly Luther has never failed to give us great service they squeezed Us in for the service and they were able to do it very quickly More

Waited 90 minutes for an oil change General motors requires things to be checked at owners expenses. Why do I have to pay , I declined!! Cost of oil change went from $108 to $60. General motors requires things to be checked at owners expenses. Why do I have to pay , I declined!! Cost of oil change went from $108 to $60. More

Vehicle recall notice Took my vehicle in for a recall notice I received by mail. Everything was taken care of very promptly by Luther GMC. Also Robin the service writer had Took my vehicle in for a recall notice I received by mail. Everything was taken care of very promptly by Luther GMC. Also Robin the service writer had my vehicle washed prior to me picking it up. This was above and beyond the normal service. Also my vehicle was very dirty and in need of a wash. Thanks to Luther GMC for doing a great job. More

Service work performed promptly and professionally I recently had rear brake pads replaced on my granddaughter's vehicle. I used the service department at Luther Family Buick GMC as I have always enjo I recently had rear brake pads replaced on my granddaughter's vehicle. I used the service department at Luther Family Buick GMC as I have always enjoyed working with the employees in the service department at this dealership. I have always been treated fairly and they seem to have your best interests at heart. If any problem is found they bring it to your attention and provide an estimate as to price and approximate amount of time to make the repair. The work is completed promptly and professionally. They have a very nice lounge area for waiting and I appreciate that they give a senior discount on a specific day of the week. More