3,317 Reviews of Luther Family Buick GMC - Service Center
Robb was very good at explaining exactly what was wrong with my car and what needed to be done to correct the problem. When I picked my car up Robb was gone for the day but the others were extremely helpfu with my car and what needed to be done to correct the problem. When I picked my car up Robb was gone for the day but the others were extremely helpful. I plan on having all my work done on my 2020 Buick Encore with Luther Buick. Top notch service on all ends. More
I actually worked with Robin Tollefson on this visit. He's always been outstanding to work with, along with Robb. Appreciate the attention to detail and personalized service. He's always been outstanding to work with, along with Robb. Appreciate the attention to detail and personalized service. More
We had a great experience with Dave Amsbaugh, the sales associate that worked with us in purchasing our 2023 GMC Acadia. Dale is very knowledgeable, professional and personable. associate that worked with us in purchasing our 2023 GMC Acadia. Dale is very knowledgeable, professional and personable. More
Robin Tollefson in service helped me with my car problem and he explained what needed to be fixed on my vehicle and gave me an estimate what t h e cost will be. My appt was on Friday and when I came to p and he explained what needed to be fixed on my vehicle and gave me an estimate what t h e cost will be. My appt was on Friday and when I came to pick it up he told me they would need to order a part from Minneapolis and the car would not be done until Monday. So there I was without a car for the weekend and I had a family funeral on Monday morning. I was frustrated. Robin told me about renting a car from them which was really helpful and made my life easier. The person that helped with renting the car was very helpful and he even walked me out to the car and showed me how things worked. The car was a beautiful SUV GMC Terrain with a heated steering wheel. Wow! Sorry I don't know his name but he was kind and very helpful. The driver that dropped me off at work Friday morning was very nice too and got me to work on time .I have worked with Robin many times as I have my car service for all oil changes, tires and the checkups. Robin is very kind and always helpful and knowledgeable. He provides great customer service. I love how you can drive into the service garage and then wait in the customer lounge and that you offer drop off and pickup service. I give Robin a 5 star rating. Thank you for the great work. More
Got in there and out of there quickly. Appreciate the good service! Have a great day! Appreciate the good service! Have a great day! More
Evan Kasson our sales man is an outstanding person to deal with. Very friendly and courteous. Would buy a vehicle from him again. deal with. Very friendly and courteous. Would buy a vehicle from him again. More
The staff is pleasant and helpful. The car wash job was much appreciated. Thank you The car wash job was much appreciated. Thank you More
We had an unexpected repair that required us to be towed in on Wednesday, March 1st. Our appointment was set for Tuesday, March 7th but Robin Tollefson got my Equinox in ahead of schedule. My vehicle was re in on Wednesday, March 1st. Our appointment was set for Tuesday, March 7th but Robin Tollefson got my Equinox in ahead of schedule. My vehicle was repaired and ready on Thursday, March 2nd. We picked up my vehicle on Saturday, March 4th. As I write this, our vehicle shouldn't have even been repaired yet. We are so thankful to have my Equinox back earlier than expected. Every step of the process was perfect. Thank you for everything. More
Outstanding, they go out of their way to help in anyway. Treat you like you’re someone. Thank to all involved. Treat you like you’re someone. Thank to all involved. More