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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews
Call Service Center (701) 356-7100

3,317 Reviews of Luther Family Buick GMC - Service Center

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April 02, 2023

Luther GMC in Fargo got us in quickly for pairs and got us back on the road. We couldn't be more pleased with their work. More

by jamisojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 02, 2023

Fast, friendly and easy to work with! Never makes you feel like questions are dumb. More

by JULIE_RANDALL68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Luther Family Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 02, 2023

Communication was great from beginning to end. I was greeted when I entered the facility where they explained the process in detail. More

by KEVIN.BRATLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bloomquist
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Apr 04, 2023 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 02, 2023

Luther Family Buick GMC is our family's go to dealership for all things vehicle related. They have an all around amazing team. From service, sales, to parts we've never been anything other than completely s More

by JASON_RUUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Amsbaugh
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Apr 04, 2023 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 02, 2023

Had to wait 2 week to get in. Charged 113$ for oil change. All that was done was oil change for that price. More

by timb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robb Reierson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Luther Family Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 31, 2023

Excellent reception and outstanding service. I arrived early and they prioritized my car so my wait time was short More

by Nancy R Smestad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Luther Family Buick GMC responded

Nancy, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 27, 2023

I trust Robin Tollefson to be straight and thorough with me. I value and respect him. More

by MUNCY_45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2023 -

Luther Family Buick GMC responded

Thank you for this great review! Robin is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 25, 2023

Every time I’m there things go OK they always come up front with stuff, so it always play some easy and fast . More

by Sarahnarloch93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick b . ,Andrew.., Luther Representative
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Mar 27, 2023 -

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 24, 2023

They are always friendly and I trust them to tell me the truth what my car needs. More

by craigfink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Luther Family Buick GMC responded

Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 22, 2023

They got me an appointment as soon as they could. My truck was in the shop right away, and Robb let me know what was going to be done and an approximate time line. Work was completed promptly. Rob More

by shanesimmons80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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