Luther Family Buick GMC - Service Center

Been there multiple times, takes numerous trips to fix something (over a year) then being told something is leaking on the power steering rack and quoting $2500 and then the next time it comes in there's something (over a year) then being told something is leaking on the power steering rack and quoting $2500 and then the next time it comes in there's magically no leak.... It's an electric power rack... And just had a BCM replaced and ground was loose and now after the service my problems are worse to the point I am just going to replace the truck. Multiple oil changes on different vehicles and my biggest pet peeve is oil left on anything after service. Every time I find finger prints in oil or just oil in general not sprayed down. I do myself after the wife gets it home. Nothing will come of this review anyways. More

The service preformed was better than a previous service experience. I was basically satisfied. Thanks. experience. I was basically satisfied. Thanks. More

Excellent customer service and people who know what their doing and follow through on what they do and say. doing and follow through on what they do and say. More

Great communications and timely service when I needed work done on my vehicle that had recalls work done on my vehicle that had recalls More

Other than 113. 00 for an oil change, fantastic. Service people were great. I can understand if it were a big job but an oil change is 20-30 minutes at tops. So yes, 00 for an oil change, fantastic. Service people were great. I can understand if it were a big job but an oil change is 20-30 minutes at tops. So yes, a bit disappointed More

Great customer service and very easy to work with Everything was smooth and easy got me in and out flurry friendly and helpful with giving me run down on my new truck Everything was smooth and easy got me in and out flurry friendly and helpful with giving me run down on my new truck More

Courteous service adviser, took less than the time it was supposed to. Overall great experience. supposed to. Overall great experience. More

I had warranty work done and it was done in a timely manner. I waited in the customer lounge and appreciate that there is beverages and a TV to watch since my wait was approximately 2 hrs. manner. I waited in the customer lounge and appreciate that there is beverages and a TV to watch since my wait was approximately 2 hrs. More

Very easy to make appointment on line. Very friendly and easy check in. Diagnosed problem and repaired same day. Very friendly and easy check in. Diagnosed problem and repaired same day. More

It took awhile to get the paperwork done but that was understandable because they were busy.they treated me excellent and the next vehicle I get will be with them understandable because they were busy.they treated me excellent and the next vehicle I get will be with them More