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3,317 Reviews of Luther Family Buick GMC - Service Center
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June 13, 2020
Everything was fine until we picked up our car. When we got home we found some plastic covers and a bolt on the floor in the second row. I took it back and they worked on it right away but did not get the got home we found some plastic covers and a bolt on the floor in the second row. I took it back and they worked on it right away but did not get the console back together right until I pointed it out again. More
by PEEGS
Verified CustomerEmployees Worked With
June 12, 2020
Would not fix problem under warranty until I had another shop show them the issue. I do not trust them, not the first issue I have a with them working on my truck and Tahoe shop show them the issue. I do not trust them, not the first issue I have a with them working on my truck and Tahoe More
by DARRIK.SIEGEL
Employees Worked With
June 11, 2020
Great service Robb Reierson!! Luther has treated me well in all the years I’ve been dealing with them -the last 49 years. Would recommend them to family and friends - thanks again!! in all the years I’ve been dealing with them -the last 49 years. Would recommend them to family and friends - thanks again!! More
by jrkrabby
Employees Worked With
June 09, 2020
We’re very helpful with our questions over the phone. My husband thought the gas filter should have been changed. He was unable to come with me, but when I got home he thought we were getting a 60,000 mil My husband thought the gas filter should have been changed. He was unable to come with me, but when I got home he thought we were getting a 60,000 mile check up and the gas filter would be changed, instead we got a 67,000 mile check up. More
by CRFREAR
Employees Worked With
Was to see Robin, but did not get to meet.
June 09, 2020
I found a problem with my 2019GMC Sierra with the shift I found a problem with my 2019 GMC Sierra with the shift lever Luther had the part on hand they worked me into there schedule to get it fixed and bac I found a problem with my 2019 GMC Sierra with the shift lever Luther had the part on hand they worked me into there schedule to get it fixed and back home. More
by SHERMANCUTLER
June 06, 2020
Your shop rate is extremely high. $700 labor bill for less than 3 hours of shop time. Independent shops are less expensive. I may have to consider that next time I need service. I have bought five veh less than 3 hours of shop time. Independent shops are less expensive. I may have to consider that next time I need service. I have bought five vehicles at your dealership so this is not my first time there. Personnel are helpful, though. More
by rkadry
Employees Worked With
June 06, 2020
The dealership was quick to help me in my distress. A engine light came on and said there was a problem. They also found I had a bad tire. That was unexpected. Price was high but no alternative was found engine light came on and said there was a problem. They also found I had a bad tire. That was unexpected. Price was high but no alternative was found in Fargo. More
by Vfietzek
Employees Worked With
June 06, 2020
Met with very friendly service staff,made me fell very comfortable, perform service on a timely manner in a professional way. What great technician an staff comfortable, perform service on a timely manner in a professional way. What great technician an staff More
by Bvhettenbaugh
Employees Worked With
June 06, 2020
The dealer customer service was good and friendly. the service was somewhat Quick. The pricing was high but reasonable . Overall the service was good a service was somewhat Quick. The pricing was high but reasonable . Overall the service was good a More
by ahersiahmed
Employees Worked With
Other Employees :
Kari Sunderland
June 06, 2020
Very quick and very good service I can always count on Robin Tollefson to get me in for service.He’s always willing to listen to me about the problem with my vehicle. I can always count on Robin Tollefson to get me in for service.He’s always willing to listen to me about the problem with my vehicle. More
by erstadmcy
Employees Worked With
