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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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June 27, 2020

First Service I scheduled and showed up for my trucks first service and from the moment I arrived, everyone was very welcoming and informative. Of course, being new More

by Phil C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kasson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Bloomquist
Jun 30, 2020 -

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 27, 2020

Kevin was very helpful in getting some warrant work done and keeping me up to date on the process. Very professional and seems to enjoy his job! More

by bad.boys1601
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 27, 2020

Great service. Made sure I had a car to drive while in service. Solved squeaking noise problem and found new issues that they fixed. Very good experience. More

by deanb
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan and Brady
Jun 30, 2020 -

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 27, 2020

So absolutely helpful!! Great to work with! Will recommend to everyone!! Very knowledgeable, will answer any questions you might have on your vehicle!! Thank you!! More

by erdmann.kelly
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review of Luther Family Buick GMC and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 27, 2020

Very quick service and I value their insight ! Very professional. I trust their insight and my car was able to handle the long trip well More

by chris.w.ellefson
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Luther Family Buick GMC responded

Thank you so much for your feedback, Chris. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 27, 2020

Cannot believe how great the service from Joe Emmerich was. He went above and beyond in every aspect of the service I received. He has that CEO type of personality. More

by Jacob
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Luther Family Buick GMC responded

Jacob, we appreciate your kind words. Thank you for choosing Luther Family Buick GMC for your vehicle needs. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 27, 2020

Labor costs exorbitantParts costs exorbitantRight turn Labor costs exorbitant Parts costs exorbitant Right turn signal still not operational Bulb replacement to the left turn signal that was operational More

by GLASHEP
Recommend Dealer
No
Employees Worked With
Robin Tollefson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Luther Family Buick GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 27, 2020

The visit was good as always. I will always believe in the direction my my father in law Don Gullickson gave me, stay with the bedt More

by kgullick26
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Luther Family Buick GMC responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 26, 2020

Love both luther ford and gmc. Both facilities are top notch and have always provided honest service. I've never felt like I was being taken advantage of at either place, which is refreshing More

by bwieben1475
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 26, 2020

I have always been very satisfied with the service I receive from Luther Buick. The employees are very accommodating and informative. I also appreciate the free car wash. More

by KATHYSCOTTB
Recommend Dealer
Yes
Employees Worked With
Paul McDonald, Tim Ebens
Jun 30, 2020 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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