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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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July 05, 2020

Great to work with dealership. I make a call, talk to a professional service writer, that asks all the neccessary questions, informs me of recommended service intervals, and doesnt treat me like I'm stupid More

by FU Motorsports
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 04, 2020

Had great service! Will definitely be taking my Envision here again! Was in and out in less than an hour. Service was top notch. Had an oil change and tire rotation More

by miccon2227
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Luther Family Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Luther Family Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 04, 2020

We were able to schedule an oil change and have a part on the driver’s side seat replaced very promptly. Fast service and they washed the car. More

by Timschmidt.29
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Luther Family Buick GMC responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Luther Family Buick GMC team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 04, 2020

Scheduled oil change and recall work. Excellent customer service and all completed fast. No complaints. Would highly recommend their service. Would also highly recommend the GMC product and sales staff. More

by yncpang
Recommend Dealer
Yes
Employees Worked With
Samantha Berghorst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Luther Family Buick GMC responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Luther Family Buick GMC team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 03, 2020

Fabulous customer service from Jarron. Working over the phone from Valley City and the calm he gave me was so appreciated. Thank You so very much More

by GeeKnee
Recommend Dealer
Yes
Employees Worked With
Jarron. 10 stars
Jul 08, 2020 -

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 02, 2020

Robin and the staff do a great job finding and taking care of the repairs that needed to be done. Very friendly service tech and Robin kept me updated on what was taking place More

by cnb0724
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 02, 2020

Very thankful they could work us in for service without an appointment. Appreciate the effort to accommodate me since I cant use shuttle service now. More

by llyushin
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 01, 2020

We were about ready to head on Vacation and Pick-up wouldn’t start Saturday Morning. Called at 9am and had me on the road by 1 pm. Awesome!!!! More

by RidgeRider
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Luther Family Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Luther Family Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 01, 2020

Great Service by a great team! Buying a car or even getting your vehicle serviced, they do an amazing job. Couldn't ask for a better company to work with. More

by LindsayBMiller
Recommend Dealer
Yes
Employees Worked With
Corey Berghorst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Bloomquist, Todd Brown
Jul 07, 2020 -

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 01, 2020

I was impressed by the efficiency at registration and the measures being taken in light of the coronavirus situation. The oil change was fast and the vehicle was washed. More

by mikglen
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jul 07, 2020 -

Luther Family Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Luther Family Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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