3,317 Reviews of Luther Family Buick GMC - Service Center
Loaner Car From driving the Terrain since service, it seems to be fine. The service department is easy to work with and always friendly. The only complaint on From driving the Terrain since service, it seems to be fine. The service department is easy to work with and always friendly. The only complaint on this service call was the person picking up our car. He was suppose to leave us a loaner, which he did, but it was all locked up and he left no keys. Had to make some minor adjustment to our day. Did very much appreciate them picking up the car during this pandemic. More
Very rude, noncooperative. The price of service is expensive as compared to other dealership, other dealers is offering 50% less amount for the same job. expensive as compared to other dealership, other dealers is offering 50% less amount for the same job. More
The most wonderful service you can imagine. Prompt. Car washed. Comfortable area. Help yourself to coffee. Wearing masks so think kindly of their customers. I can only say. They are the best. washed. Comfortable area. Help yourself to coffee. Wearing masks so think kindly of their customers. I can only say. They are the best. More
Worked in a factory recall on a 2019 pickup. 6 recalls in 1 1/2 years. ? Service was fine. So no problem except I missed that there was no shuttle service due to Covid-19. 1 1/2 years. ? Service was fine. So no problem except I missed that there was no shuttle service due to Covid-19. More
They were efficient And quick to respond to my air-conditioning needs. The communication to myself. Thank you to the prompt response and getting air fixed air-conditioning needs. The communication to myself. Thank you to the prompt response and getting air fixed More
Great service took care of my need and took care of the situation. When asked about a loaner vehicle I was shocked they had one available. situation. When asked about a loaner vehicle I was shocked they had one available. More
Excellent service as always! They go above and beyond to take care of us. Got in quick and they checked the warranty for us saving us money take care of us. Got in quick and they checked the warranty for us saving us money More
Warranty work . Replaced all 4 wheels due to paint chipping. Also replaced faulty shifter cable. Nothing else to say. I repeat nothing left to say chipping. Also replaced faulty shifter cable. Nothing else to say. I repeat nothing left to say More
Very kind and considerate service. Prices were very high but I can see why with all the buisness you are getting. Thank you for helping. but I can see why with all the buisness you are getting. Thank you for helping. More
Good quick service dropped my vehicle off for an oil change and warranty repair service advisor was nice. Got a text about an hour later saying vehicle was done service advisor let me know that it was r change and warranty repair service advisor was nice. Got a text about an hour later saying vehicle was done service advisor let me know that it was ready for pick up. Good service just a little expensive for an oil change and inspection when they didn’t check my brake pad life More