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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews
Call Service Center (701) 356-7100

3,317 Reviews of Luther Family Buick GMC - Service Center

Sort by
May 19, 2023

Was amazing service, oil change and ac charge but your tech Sean found a major problem, and fixed it promptly and couldn’t even tell he had the back tore apart. Excellent service as we always have from th More

by kenrhodes60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 18, 2023

The dealer was very helpful showing all features of the Buick Enclave. Everyone was very courteous and professional. More

by lmpistorius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Amsbaugh
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May 19, 2023 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 19, 2023 -

lmpistorius responded

Thank you for everything

May 17, 2023

Service was top notch. Our salesman Cory was suppose to arrange this install but dropped the ball. The service depArtment realized we needed an install and set to up. Ev More

by Dplaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Luther Family Buick GMC responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 16, 2023

Based on this last visit, service exceeded expectations 1000%. They got both of our vehicles in for the service appointments early and the service and re-call work was completed well before the scheduled More

by Ailigra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in Service
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May 17, 2023 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 16, 2023

Your service men very gracious and helpful. The work to fix the car and van was excellent but 160.00/ hour was high. But that is the mechanic rate at present. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie the mechanic, the guy who drove me home (Chad) ?
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May 16, 2023 -

Richard responded

I wrote the review already and do not have anything else, thankyou. Richard Sliper.

May 14, 2023

Done professionally and quickly They kept me informed and answered all my questions. Awesome service! More

by Jerry G
Recommend Dealer
Yes
Employees Worked With
Paul and Eric
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May 17, 2023 -

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 12, 2023

Great Happy new years and hope you had been clear with the short notice of your time More

by gritchy69@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Pat
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May 15, 2023 -

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 11, 2023

Absolutely had another great experience at Luther! Vehicle was washed and ready to go. Always have great service More

by Imbuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2023 -

Luther Family Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Luther Family Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Please let us know if there is anything else that we can assist you with. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 08, 2023

Basically gave me one option with no other recourse. On a blown 3.6 with a 2014 Buick enclave premium More

by srrsrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robb Reierson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Luther Family Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 07, 2023

Luther has amazing customer service! They took great care of me and my vehicle recently! More

by angelaretzer88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Grosz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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