3,317 Reviews of Luther Family Buick GMC - Service Center
I have bought two vehicles in the last five years, had minimal work done but was very happy with the service and work they did minimal work done but was very happy with the service and work they did More
There was considerable difficulty isolating what was happening with the electronics of my 2015 Buick. I had to return a few times before it was solved. I appreciated the time they took to see that the p happening with the electronics of my 2015 Buick. I had to return a few times before it was solved. I appreciated the time they took to see that the problems were solved satisfactorily. I was concerned about what the bill might be on the work but thankfully they eliminated most of the cost for hours invested and the price I paid in the end was very satisfactory to me. I have had no additional difficulties with the electronic system. More
I have found that everyone at Luther GMC shows integrity . . . the customer knows that the service people believe that what they do and how they do it is important and the final result of that is . . . the customer knows that the service people believe that what they do and how they do it is important and the final result of that is the finished product is well done. More
This dealer has always been very accommodating to me every time I have needed service on my vehicles and I highly recommend them to everyone. every time I have needed service on my vehicles and I highly recommend them to everyone. More
Paul was awesome and handled everything for us without issue. Our vehicle was done in the frame we were told. Robin was also kind and helpful as always. issue. Our vehicle was done in the frame we were told. Robin was also kind and helpful as always. More
Great service, very polite. Paul will accommodate you to the max and do whatever he can to get you serviced as quick as he can. I have always been very pleased with our service with Paul. He is one great the max and do whatever he can to get you serviced as quick as he can. I have always been very pleased with our service with Paul. He is one great person! More
I came in a week prior with a noise on my vehicle. An employee rode with me and heard the noise and then another employee made the appointment. The day of the appointment they did not hear the noise and employee rode with me and heard the noise and then another employee made the appointment. The day of the appointment they did not hear the noise and nothing was documented from when I first arrived and from the employee that heard the noise. I then had to tell them where to look for the issue in order for them to figure what was making the noise. I was disappointed in the lack of documentation on where the noise was coming from especially since an employee heard it and relayed the information to the guy making the appointment. I feel if I were not to tell where to look they would have just been done with my vehicle and not looked further on the issue. More
Everyone was friendly, I was able to drop my car off and receive updares. The process was easy, and I was satisfied with the employees and the service receive updares. The process was easy, and I was satisfied with the employees and the service More
very nice and professional group. the facility was clean and service was excellent. We have purchased three GMC's here but live two hours away. So it was great to come back for this service. and service was excellent. We have purchased three GMC's here but live two hours away. So it was great to come back for this service. More