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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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September 15, 2020

Friendly staff and knowledgeable about my needs . Got me in on time and work was done in a timely manner. I would recommend them to anyone needing service. More

by rcbrekhus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Luther Family Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 15, 2020

The buying process of my new GMC was very enjoyable. I scheduled my test drive online. I was not pressured and the salesman was very knowledgeable and helpful. I have used the service department for one More

by dstinar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gorby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Luther Family Buick GMC responded

Thank you for taking the time to share with us! The goal of the Luther Family Buick GMC team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 15, 2020

The pick up/drop off car service really was helpful especially during this time, and I was kept up-to-date with everything and fast service. More

by jess.arroyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 15, 2020

Great I don’t want to write this much bbbbbbhbjnbbbbb. Bonn mmmk dddde. Be nnu mmh ddr my cds by ffjuy dcvgr Deb hg d More

by kokeeffem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Luther Family Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Luther Family Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 12, 2020

Great service. I would use Luther for regular oil changes if could be done in less than an hour I usually use Jiffy Lube because it is quick More

by tonygrindberg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 12, 2020

I always appreciate the efficiency and quality of service at Luther GMC/ Buick. Joe does a great job coordinating ant work that needs to be done. More

by CFISHER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 12, 2020

I very much appreciate Luther for their work they did on our car and how much help they were in getting me a car to use while they checked my car out. They were very kind and nice and accommodating and they More

by Cjnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Luther Family Buick GMC responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 12, 2020

Great place to get oil change. Friendly people and they do great work. Clean area to wait for my car. They people are really helpful More

by HDSPRINGER03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Luther Family Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 12, 2020

Always great service from Paul and team!! Call, they get me in, and make sure it works for me. Know who I am when I get there. More

by Wendimajerus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Luther Family Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 12, 2020

Robin is always the best. Got us in before on very short notice. Greatest service department. Also the collision center is good if ever need it More

by penniw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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