3,317 Reviews of Luther Family Buick GMC - Service Center
Friendly professional service, always make you feel welcome. Never had any problem getting in for service. Information was available on any recalls on warranty work. welcome. Never had any problem getting in for service. Information was available on any recalls on warranty work. More
Excellent customer Service, Robyn Made sure I had a vehicle to drive for the day, staff was wearing masks for customer protection. Car was clean checked & ready. vehicle to drive for the day, staff was wearing masks for customer protection. Car was clean checked & ready. More
Very good service appointment. Met me immediately and checked me in. Being from out of town it was great that they gave us a loaner vehicle to use while ours was serviced. Very professional organization. checked me in. Being from out of town it was great that they gave us a loaner vehicle to use while ours was serviced. Very professional organization. Highly recommended More
Great experience with a very organized shop and knowledgeable staff. I worked with Rob and he went above and beyond to help me with my vehicle. 5 stars! ***** knowledgeable staff. I worked with Rob and he went above and beyond to help me with my vehicle. 5 stars! ***** More
I was happy that everyone was practicing COVID protocol. Check in was easy. Check out was also easy. Employees were friendly. I appreciated the availability of bottled water and gourmet coffee. Check in was easy. Check out was also easy. Employees were friendly. I appreciated the availability of bottled water and gourmet coffee. More
I had two vehicles serviced this week and both times the service was exceptional! Rob and Kevin guided me through the service as I was concerned about a transmission issue but the wonderful technician disc service was exceptional! Rob and Kevin guided me through the service as I was concerned about a transmission issue but the wonderful technician discovered the cause and it was not transmission. The fix was was done promptly. On the other vehicle a problem was discovered during an oil change and that, too, was repaired! I have the service team at Luther to always work to help the customer get the right solution with fast friendly service. Thanks Luther team! More
Excellent service. Friendly and accommodating. Excellent parts department personnel. I like the communications between service department and client. The reminders by email and text is appreciated. parts department personnel. I like the communications between service department and client. The reminders by email and text is appreciated. More
Robin does a great job taking care of me whenever i have service needs for my autos! Friendly prompt service every time i am in for service service needs for my autos! Friendly prompt service every time i am in for service More
Excellent service got truck in and fixed!!!Everyone very helpful!!we brought truck in and they listened to my dads concern on the truck (he’s 94 years) you guys are Very Patient and helped him also gave him helpful!!we brought truck in and they listened to my dads concern on the truck (he’s 94 years) you guys are Very Patient and helped him also gave him the senior discount!!!The truck runs good so far !! Thanks More
They are friendly, and informative, they let me know if something needs immediate attention, or should be planned for later. They are quick but professional , something needs immediate attention, or should be planned for later. They are quick but professional , More