3,317 Reviews of Luther Family Buick GMC - Service Center
We always get the best service here!! Great communication, always friendly. We’ve been going to Luther for many many years! Thank you so much! communication, always friendly. We’ve been going to Luther for many many years! Thank you so much! More
Courteous and quick service. I like that the service department communicates with me via text during my appointments. It’s also a nice perk to pick up a washed car after an appointment. department communicates with me via text during my appointments. It’s also a nice perk to pick up a washed car after an appointment. More
Had my new one ton truck in for its first service. Service was completed in a timely manner & they also washed it afterwards. They did a great job overall. Service was completed in a timely manner & they also washed it afterwards. They did a great job overall. More
Bought in for an oil change and recall. Paul thoroughly explained what the recall was and how long it would take. Work was done quickly and most importantly correctly. Very happy with the visit explained what the recall was and how long it would take. Work was done quickly and most importantly correctly. Very happy with the visit More
As always excellent professional service! Robin is always on top of everything and keeps you informed all the way through! I will refer my friends and family to Luther GMC. on top of everything and keeps you informed all the way through! I will refer my friends and family to Luther GMC. More
Not helpful with explaining what they did or found at time of service. Cashier was rude. Overall this is the second disappointing service experience at this dealer time of service. Cashier was rude. Overall this is the second disappointing service experience at this dealer More
Everyone was very courteous and helpful. Listened to what I had to tell them and tried to figure out what was wrong! Also very efficient and got my vehicle in ASAP! I had to tell them and tried to figure out what was wrong! Also very efficient and got my vehicle in ASAP! More
Robb is always great. Good communication, explained options well. Spent $850 and they forgot the car wash is my only complaint. Luther typically gets all my service work. options well. Spent $850 and they forgot the car wash is my only complaint. Luther typically gets all my service work. More
Very kind understanding and helpful. Was grateful for the loaner so I could get errands done on my precious day off. Tracked down parts for me so I didnt have to come back. Teresa the loaner so I could get errands done on my precious day off. Tracked down parts for me so I didnt have to come back. Teresa More
Kevin in service is great. Always friendly even though I called him with many different issues. Will continue to contact him for my service work called him with many different issues. Will continue to contact him for my service work More