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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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November 20, 2020

The service team is amazing!!! I had bought a used car with a couple of issues, but with warranty they were able to fix my problems east!!!! More

by Jnellie2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 19, 2020

I was pleased with my two visits last Monday. Oil change on colorado, warranty work on terrain .The service person was very helpful.and friendl More

by MARYMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 19, 2020

I'm a newish to Luther and have had nothing but great experiences with them so far. I was just in for routine maintenance and the process they have set up is lovely. I was able to wait for my services to More

by khulderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 19, 2020

I've never been so happy with dealership service before! It was truly an awesome experience from beginning to end. Thanks for taking such good care of me and my car! More

by NissanRogue2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 19, 2020

Quick, efficient service. Comfortable seating since I chose to wait; clean restroom, enjoyed some coffee with cappuccino, seating area not with plenty of room for social distance. More

by Hockey Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Luther Family Buick GMC responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 15, 2020

I am always satisfied with the service I receive and especially the awesome customer service! No better place to buy and service my vehicle. Thanks! More

by Heather W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Gertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew , Tom Carrier
Nov 18, 2020 -

Luther Family Buick GMC responded

Heather, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 15, 2020

Always treated absolutely great by Rob Rierson in service. I followed Rob to your dealership and will always follow him no matter where he goes. More

by Trshereck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Luther Family Buick GMC responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 15, 2020

Took my GMC in for service and when I got it back the headlights didn’t work. Had the work done on Saturday afternoon so to late to take back so had no headlights rest of the weekend . More

by BERGAN6610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Emmerich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Luther Family Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 14, 2020

They got me in quickly. Everyone was friendly and knowledgeable. The car was fixed and cleaned. I was very happy with the experience. This has always been the case. More

by SJKNORR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Luther Family Buick GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 13, 2020

Haven't been disappointed yet by the service and sales team. Paul doesn't give up until you are satisfied with your vehicle and Wayne is the best salesman I have ever worked with. Happy Thanksgiving to More

by TCPETRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Ellefson
Nov 18, 2020 -

Luther Family Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Paul and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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