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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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December 14, 2020

I needed to have my tires replaced. Robin and the crew were great and the total was less then I expected! I also enjoyed the rental car for the day. More

by lkweber2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 13, 2020

First time we've been here for service and all went well. Service was fast and everyone was friendly. I waited in the customer area and enjoyed a cup of coffee. More

by marlysdotz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 16, 2020 -

Luther Family Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 12, 2020

Easy to make appointment & fixed the issue I reported with engine chugging. Also let us use a loaner car while it was getting done, so we ended up getting some errands ran More

by DANNYHERBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Amsbaugh
Dec 16, 2020 -

Luther Family Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 11, 2020

Always exceptional customer service with whom ever I encounter during my service calls. 25 word minimum to submit review 25 word minimum to submit review More

by Krgylland
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Sundvor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 11, 2020

Used to go to gateway but I’ll never step foot in that xxxxhole again. All my vehicles will come to Luther. Customer service is great and you actually great people coming in for service. I stood at gatewa More

by JMRUTH280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Luther Family Buick GMC responded

Hi, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Luther Family Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 10, 2020

Paul is great to work with. The customer service he and his team deliver is what keeps me coming back. It is Friendly and Fast service. More

by mnw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 10, 2020

They are very friendly and helpful. They listen to your concerns. With the pandemic they are getting their employees and customers safe and happy. Thank you for a great visit. More

by PATOKSENDAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 09, 2020

Had some service work done to my truck which was 2 weeks out of warranty. They were gracious enough to work with me on cost, which I very much appreciated! 10/10 would recommend again! More

by jimmiefb11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Luther Family Buick GMC responded

Thank you for putting your trust in Luther Family Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 09, 2020

I was able to stop in and have Dan test drive my vehicle as there was an unexplained sound. It was determined it was my wheel bearing. I live an hour away and Paul in service recommended to get a loan More

by KB-CARRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan- who test drove my vehicle, Tom Carrier
Dec 14, 2020 -

Luther Family Buick GMC responded

Hi and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Luther Family Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 08, 2020

Great Service! A a a a a a a a a a a a a a a a a a a a a a a (I did this to meet the 25 word minimum) More

by CHRIS.AHLERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Luther Family Buick GMC responded

Hi Chris, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Luther Family Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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