Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,317 Reviews of Luther Family Buick GMC - Service Center
Sort by
December 17, 2020
Rob is service is great. Always a step Ahead of the customers needs. Left Gateway chevrolet because their service department is a bunch of crooks. I will definitely be back. customers needs. Left Gateway chevrolet because their service department is a bunch of crooks. I will definitely be back. More
by BUNDY
Verified CustomerEmployees Worked With
December 17, 2020
Great communication, timely work, great space to hang out in if you have a short wait. Free Lyft service if you have a longer wait in if you have a short wait. Free Lyft service if you have a longer wait More
by mattoye
December 17, 2020
Luther GMC are the best..!! I have bought our last 7 cars from Troy and the service is always the best in town. Thanks for always treating me with olt most respect. cars from Troy and the service is always the best in town. Thanks for always treating me with olt most respect. More
by PATOKSENDAHL
December 16, 2020
Other than the service tire monitor light coming on today, I am very pleased. I also didn’t notice a military discount on my bill. today, I am very pleased. I also didn’t notice a military discount on my bill. More
by missingnumber7
Employees Worked With
December 16, 2020
Scheduled an appointment to take care of a recall with Paul McDonald. Paul ordered the parts and when they came in, he got me in and out quickly! Great job! Paul McDonald. Paul ordered the parts and when they came in, he got me in and out quickly! Great job! More
by GBAKKE
Employees Worked With
December 16, 2020
Friendly service and work done in a timely manner. I was kept informed of the progress on my vehicle. It was suggested I purchase a new battery going into the winter season. I was thankful to get that done kept informed of the progress on my vehicle. It was suggested I purchase a new battery going into the winter season. I was thankful to get that done before winter. No More
by sfernow
December 15, 2020
Had an issue with my 2020 duramax has I was passing through. They got it in right away and fixed the problem and I was on my way down the highway. through. They got it in right away and fixed the problem and I was on my way down the highway. More
by scottschneider25
Employees Worked With
December 15, 2020
I was disappointed that they would not give me the discount because I forgot my coupon. So I paid $20 more than I would have and didn’t get a car wash. discount because I forgot my coupon. So I paid $20 more than I would have and didn’t get a car wash. More
by Tim Cogger
Employees Worked With
Cashier
December 15, 2020
Luther came to my house to pickup my car, took it to get an oil change, and returned it a short time later. It was amazing! I never left my house. I received notification phone calls and texts throughout an oil change, and returned it a short time later. It was amazing! I never left my house. I received notification phone calls and texts throughout the process so I knew where things were at. I was able to pay via my phone quickly and easily. My car was back home all while my kids were homeschooling and I was working. I would absolutely do this again and highly recommend it to others! Thanks Luther service! More
by Medora Roehl
December 15, 2020
The Equinox LT was in the Service Center to install a headlight bulb. The length of time to finish the repair was not extended, an excellent opportunity to acknowledge the service received for your hard headlight bulb. The length of time to finish the repair was not extended, an excellent opportunity to acknowledge the service received for your hard work was shown on Monday as driven technical expertize. Thank you, Michael Hamner More
by hamner_m
Employees Worked With
