3,317 Reviews of Luther Family Buick GMC - Service Center
We always have great service and friendly staff. I am always kept informed about the repair costs and time line. Highly recommend to my friends and family. always kept informed about the repair costs and time line. Highly recommend to my friends and family. More
Paul in service did a great job with organizing my oil change and car repair with my schedule. My car is fixed and I am very happy. Thank you. change and car repair with my schedule. My car is fixed and I am very happy. Thank you. More
I loved the updates in tech to be able to communicate with the service advisor and the emailed PDF and notification of completed work when the project was finished. Great job! with the service advisor and the emailed PDF and notification of completed work when the project was finished. Great job! More
Service department is great. I got my vehicle worked on 2 days earlier than expected, listened to my concerns, and is in top running condition again. Highly recommended! 2 days earlier than expected, listened to my concerns, and is in top running condition again. Highly recommended! More
( I already submitted feedback - how is this different?) I appreciate the early drop off and the use of text message or email to update on the progress. I appreciate when the advisers let me k different?) I appreciate the early drop off and the use of text message or email to update on the progress. I appreciate when the advisers let me know of any needed work and the estimated cost of what needs to be done that goes above and beyond the initial appointment. I have always found the Luther service department to be professional, helpful and personal. I feel fortunate to have them to readily available and close. Thank you for all that you do! More
Great customer service and we will not go anywhere else for our services. Making you feel like family and not just another check through the door. for our services. Making you feel like family and not just another check through the door. More
I like talking with a rep (Robin T) that can explain what I need to know without making me look stupid (Robin) the best and worth the money It still alot but worth it thanks what I need to know without making me look stupid (Robin) the best and worth the money It still alot but worth it thanks More
The service department did a price match for me on a set of tires. I am very happy with Luther for the quick service and install. of tires. I am very happy with Luther for the quick service and install. More
Everyone at Luther Family Buick GMC is customer-focused, very welcoming, and so accommodating. It’s great dealing with a company that values customer relations. very welcoming, and so accommodating. It’s great dealing with a company that values customer relations. More
I scheduled repairs to be completed on my car. Everything went as planned and the service advisor was great. My car was there for 2 days. However, yesterday my check engine light came back on 1 day after pi went as planned and the service advisor was great. My car was there for 2 days. However, yesterday my check engine light came back on 1 day after picking it up so I had to call and leave a message for the service advisor to call me back. More