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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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June 29, 2023

Everyone that I dealt with was super nice and willing to help. I can see myself going back for other needs I might have. Thanks to a great bunch of people. More

by stoaklan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Jul 05, 2023 -

stoaklan responded

If you have a GMC vehicle and need it serviced or worked on. I would highly recommend this dealer. You won't find a nicer bunch of people to work with. I was pleasantly surprised when the cost of my repair came in lower than expected. I will definitely go back to this dealer.

June 29, 2023

Fast efficient courteous good cummunication professional atmosphere within the whole dealership and prices are good More

by Leeja72
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Luther Family Buick GMC responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 28, 2023

They are a good dealership with quality personnel in sales service and the technicians and I was happy they got me in when they promise my appointment time and the job was done correctly. Very happy. More

by d.dahl
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Luther Family Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 27, 2023

Very excellent service got me in for a bad tire and did excellent work getting it fixed. A very pleasant homelike waiting room highly impressed digitally would go back to them I told my friends about frien More

by diane.m.bakke
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember any names.
Jun 29, 2023 -

Luther Family Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 26, 2023

Fargo Luther GMC has always gone above and beyond for me. Great quality of service people. More

by magstires
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 25, 2023

The dealership always has a friendly atmosphere, is clean everyone is so helpful. I received a ride from the courtesy van and I believe his name was Chad and his upbeat attitude and friendly demeanor was a b More

by Wayne
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Luther Family Buick GMC responded

Wayne, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 24, 2023

Prompt and Courteous treated me and my Baby very well during our visit. I was also kept up to date on everything that happened. More

by etpeder
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Spurback
Jun 27, 2023 -

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 20, 2023

Great service, friendly staff, they always do a good job at taking care of all the vehicles needs. More

by cnb0724
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Luther Family Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Luther Family Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 17, 2023

Robb is an amazing and helpful man who always gives us top tier service and never disappoints More

by Davereierson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Luther Family Buick GMC responded

Hi Dave and thanks for the great feedback! We're very happy that Robb was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 16, 2023

Scheduling an appointment took about 20-25 minutes to verify parts were available for my recall. Then the day before appointment get a call my parts hadent arrived. When scheduled she had parts in stock More

by Adrian Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Luther Family Buick GMC responded

Adrian, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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