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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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August 24, 2023

It was a quick and easy drop off for vehicle. Staff is friendly and helpful answering questions. More

by ASTARGARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot name the of person that helped me.
August 22, 2023

I was impressed that they got me in sooner than expected and fixed my oil leak and also found a secondary problem and fixed right away More

by MOONSPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Luther Family Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 21, 2023

The Service Center installed a drivers interior door handle, screw, and cover. The automotive technician made sure the interior door handle cover was fastened properly to the drivers door handle. The More

by hamner_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Luther Family Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 19, 2023

Work was done and all items in question were. Taken care of . Recieved call when done More

by davidhemm60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Luther Family Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 16, 2023

It was so very easy to schedule my appointment . They were prompt, and my work was completed in a very timely manner More

by DKHARDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Luther Family Buick GMC responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 13, 2023

The Service Center changed engine oil, checked the A/C system for refrigerant leaks, and charged the A/C system with refrigerant 134a. The Service Center performed recommended maintenance and checked flu More

by hamner_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Heili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Luther Family Buick GMC responded

Your kind words and fantastic review are greatly appreciated, Michael! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 10, 2023

Paul and Eric are the Bestest. They always take care of all my service needs!! More

by wolfparts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 06, 2023

Upfront with the cost of my repair, done correctly and very helpful also on time More

by derekw8829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Luther Family Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Family Buick GMC. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 06, 2023

Welcoming. Friendly. We were late because we got lost and they were so nice about it. More

by djfargone09
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

djfargone09 responded

They were welcoming and friendly. We got there late because we took the wrong exit and they were so nice about it!

Aug 08, 2023 -

Luther Family Buick GMC responded

I appreciate the kind words. I look forward to seeing you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 06, 2023

We’re able to squeeze me in before leaving town and confirm I didn’t have any serious issues with my truck. Thanks so much. More

by TRACY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Luther Family Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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