3,317 Reviews of Luther Family Buick GMC - Service Center
My car was in for a recall. The work was done and I feel confident. confident. More
Quick, efficient and helpful. There ended up being no need for repairs they checked on everything and sent me on my way. need for repairs they checked on everything and sent me on my way. More
Professional, friendly and they were spot on in their estimate of time needed and cost of repairs. estimate of time needed and cost of repairs. More
They were honest bout my turbo issue & the cold temperatures. They kept me a loaner car as they knew I would need one. Good, honest service & much appreciated! temperatures. They kept me a loaner car as they knew I would need one. Good, honest service & much appreciated! More
I trust the mechanics and the work this dealer do, but at times there are some mechanics who are not honest of what they are doing. I still trust the dealer and I believe they can improve on this too. times there are some mechanics who are not honest of what they are doing. I still trust the dealer and I believe they can improve on this too. More
very friendly, welcomes you when entering, give upto date service on your vehicle and let you know what estimate is. service on your vehicle and let you know what estimate is. More
The passenger side running board was not working properly (sometimes it starts to retract and then goes back up). Had it in to have it checked out, and said they had to order a bracket. When the bracket ca (sometimes it starts to retract and then goes back up). Had it in to have it checked out, and said they had to order a bracket. When the bracket came in scheduled another appointment to have it installed. Unfortunately, it still is acting up again. Stopped by and I scheduled another appointment so they could check it out. Hopefully will get it resolved. More
Received an estimate that was rather unclear and pricey. Requested an itemized estimate through email. Instead I got a voicemail explaining that the extra $430 in parts charge, above the $250 broken item, w Requested an itemized estimate through email. Instead I got a voicemail explaining that the extra $430 in parts charge, above the $250 broken item, was for seals and fluids. Sorry, but a voice mail lacking detail is not an itemized estimate. More
Very friendly and professional! The team did a great job and Kevin kept me informed and provided updates as the issue was resolved with my vehicle. and Kevin kept me informed and provided updates as the issue was resolved with my vehicle. More