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This rating includes all service center reviews, with more weight given to recent reviews.
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3,317 Reviews of Luther Family Buick GMC - Service Center
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February 17, 2022
Employees were friendly and helpful. They had good communication. They did a great job on my car. They had good communication. They did a great job on my car. More
by lpetznic
Verified CustomerEmployees Worked With
February 17, 2022
They have always been fast, friendly, easy to communicate with, and detailed outline of what they did to my vehicle. with, and detailed outline of what they did to my vehicle. More
by susan.satre
Employees Worked With
February 17, 2022
Surprised how quickly they were able to get me in. Labor charges seemed a little high. But great service! Labor charges seemed a little high. But great service! More
by Carlson
Employees Worked With
February 16, 2022
Wonderful company to work with. Customer service and mechanics are top noch. They helped me get back on the road during a challenging situation. Customer service and mechanics are top noch. They helped me get back on the road during a challenging situation. More
by csamples73
Employees Worked With
February 16, 2022
The facilities are really clean and I didn’t feel like I was being talked down to while I was there, even though I don’t understand much about vehicles. was being talked down to while I was there, even though I don’t understand much about vehicles. More
by Elyse Paulson
Employees Worked With
February 16, 2022
Rob Reierson my service advisor was very helpful in getting my envoy repaired. And always kept me updated on progress. Yes I will make sure I call on him if I need any further work. Thanks again getting my envoy repaired. And always kept me updated on progress. Yes I will make sure I call on him if I need any further work. Thanks again More
by Kglaser31
Employees Worked With
February 16, 2022
Good service and friendly people. A bit difficult to schedule an appointment. Appointment had to be book farther out than desired. A bit difficult to schedule an appointment. Appointment had to be book farther out than desired. More
by justin
February 15, 2022
Very friendly and professional. Kevin got my vehicle in quickly and was completed in the time. Very accommodating. Kevin got my vehicle in quickly and was completed in the time. Very accommodating. More
by rlrensvold
Employees Worked With
February 15, 2022
Only one person working at service desk at lunch time and it was swamped. The whole driving into the service garage is very unorganized. I feel like when it's that busy, the employees should stick around unt it was swamped. The whole driving into the service garage is very unorganized. I feel like when it's that busy, the employees should stick around until the rush of customers dies down to go take lunch. They did a complimentary inspection which is fine but their quotes to fix the problems were outrageous. The issues weren't serious and not that hard to fix for the average person. $1000 to do a 2 hour maximum job and parts that cost $60, that's not right. More
by cody.r.maddock
Employees Worked With
