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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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October 16, 2023

Was stranded in Fargo until your service deptmarket helped me get back on the road. Big thanks to Kevin, Clayton and the tech who helped me! More

by mikestellick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton.
Oct 19, 2023 -

Luther Family Buick GMC responded

Thank you for leaving us this great review, Mike! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 14, 2023

The dealer service area is clean, although details to servicing, your vehicle should be improved. All fluids should be checked and topped off after two different services. I found they are not doing that More

by KHOAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Luther Family Buick GMC responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 13, 2023

Everything was done very well and I will be bringing my truck back next time More

by darren.mueller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Luther Family Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape, Darren. Please don't hesitate to call if I can help with anything at all. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 13, 2023

Helpful, prompt and pleasant check in. Service fast and totally satisfied. Would recommend them anytime More

by WKRATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Luther Family Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Family Buick GMC. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 10, 2023

Listened very well and showed concern for my issues. Would recommend. To a friend anytime. Thank you More

by RICKMCGIFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience, Rick! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 10, 2023

Great service. Went the extra mile and took the time to diagnosis and find the real problem with the a/c. More

by rachelvon37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Luther Family Buick GMC responded

At Luther Family Buick GMC, our number one goal is customer satisfaction. I train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review, Rachel! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 08, 2023

Service advisor Paul was super helpful in understanding the problem and explaining the resolution. Also, thanks Paul for going the extra mile to get this covered under warranty! More

by Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Luther Family Buick GMC responded

Russell, thank you for the awesome feedback! You're right, Paul is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 06, 2023

They have excellent customer service. Everyone with whom I came in contact was courteous and professional. They did quality work . I’m very pleased. More

by jbarrett1260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Pfeifer, Alison Gustafson, Both drivers Jim and?
Oct 09, 2023 -

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 04, 2023

Friendly Very pleased with service And employees They are very good at their jobs Keep you updated on services needed More

by jensen4j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Luther Family Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Family Buick GMC. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 02, 2023

Very accommodating dealership. I needed service done last minute, and they got me in without any delay. Thanks! More

by MLowe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Luther Family Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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