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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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March 10, 2024

Luther Family GMC is a great dealership to deal with! From the the knowledgeable salesman to the friendly staff. They made the whole purchasing process smooth and easy. We highly recommend them and ha More

by Scott B.
Recommend Dealer
Yes
Employees Worked With
Adam Heili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Luther Family Buick GMC responded

Scott, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

March 07, 2024

Great customer service, very thorough and informative. I recommend Luther Family Buick GMC service, the best service department in Fargo/Moorhead. More

by Binny
Recommend Dealer
Yes
Mar 08, 2024 -

Luther Family Buick GMC responded

Thank you for your outstanding rating about our service department, Binny. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

March 04, 2024

Paul McDonald and the team helped me with a dead battery on a busy repair day even though I had no appointment. Thanks to all—I really appreciated your friendly competent service. More

by Orchella322
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Luther Family Buick GMC responded

We strive to provide the best service possible and are glad Paul and our team were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for visiting Luther Family Buick GMC's Service Department. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

March 03, 2024

Exceeded our expectation as we had an appointment to get new tires on Tuesday , the tires came in early and we were able to get our tires done on Sat , Tyler made it happen for us and we appreciate it so mu More

by WOLTS0966
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 05, 2024 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

March 02, 2024

Fast and friendly and thorough on the workmanship. Very friendly and helped me achieve the best cost for service with senior discount and coupons. More

by Rsaner615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zak
Mar 04, 2024 -

Luther Family Buick GMC responded

I appreciate your amazing review and I am glad to hear that you enjoyed the service you received from us. I will certainly share your feedback with our entire team, and encourage you to contact me or stop by for a visit again if you need any further assistance. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

February 29, 2024

The people that helped me were great to work with It was a great experience!!! More

by scleveland2
Recommend Dealer
Yes
Mar 01, 2024 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

February 26, 2024

N/A Kind, courteous, great communication, worked through after hours pick up Offered me a ride More

by KARY0
Recommend Dealer
Yes
Employees Worked With
Tyler Zack
Feb 29, 2024 -

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience, Kary! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

February 22, 2024

He got me in immediately and diagnosed my truck same day and got the parts to fix it 2 days early and got it fixed in an hour More

by Bmack053
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
Feb 23, 2024 -

Luther Family Buick GMC responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

February 22, 2024

Service manager was great at check in and updating me! Timely completion of the repair. More

by stephen.fritz80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Luther Family Buick GMC responded

Stephen, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

February 21, 2024

It was okay except for the price they wanted to change the fuel filter that was complete xxxxxxxx evidently you are not all about customer service! More

by myersg730
Recommend Dealer
No
Employees Worked With
I put 1 because of labor prices to change a fuel filter should not be $130.00 dollars that's just bull
Feb 23, 2024 -

Luther Family Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

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