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Luther Family Buick GMC

Fargo, ND

4.7
4,462 Reviews
Come find out for yourself why the Fargo GMC and Buick customers keep coming back to our dealership. We are located at 3202 36th St Southwest, in the Southern part of town in Fargo. Our dealership has the car, truck, or SUV you are looking for. Luther Family Buick GMC in Fargo is the best choice for new and used Buick and GMC vehicles. We have a large selection of cars, trucks, and SUVs in our inventory for our customers. We invite you to come test drive any of our models, including the new Buick Regal, Enclave, or GMC Sierra. When you're ready for your next vehicle, make the trip to Luther Family Buick GMC in Fargo. You won't be disappointed.
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3202 36th St S

Fargo, ND

58104

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Showing 4,462 reviews

April 23, 2023

I think they did a great job and I would return there if I needed something new taken care of. More

by busdrivernd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not see a picture of the parts guy who helped me and I am bad at remembering names, sorry.
Apr 25, 2023 -

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 22, 2023

The Service Center replaced the windshield washer pump, accomplished an engine oil change, and performed a tire rotation. The repairs and maintenance performed are satisfactory. Thank you, Michael More

by hamner_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Luther Family Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes our dealership special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 22, 2023

Great salesman, very fair trade in value of our used vehicle, very good explanation of our new car’s features. More

by BTONN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Gorby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 19, 2023

Easy to communicate with Jordan! He was great to work with and very knowledgeable. That's all. More

by chalseyberger@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jordan Bredell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Bredell
Apr 21, 2023 -

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 19, 2023

Everything was good except that it took over 6 hours just to hear from the finance manager on whether or not the financing terms were approved. We live an hour away from the dealership and we already had to More

by prefsland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Emmerich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Amsbaugh
Apr 21, 2023 -

Luther Family Buick GMC responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 18, 2023

Been there multiple times, takes numerous trips to fix something (over a year) then being told something is leaking on the power steering rack and quoting $2500 and then the next time it comes in there's More

by rem30140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
Apr 20, 2023 -

Luther Family Buick GMC responded

Thank you for taking the time to share your recent experience at Luther Family Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 18, 2023

The service preformed was better than a previous service experience. I was basically satisfied. Thanks. More

by jdkolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
bob
Apr 20, 2023 -

Luther Family Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 18, 2023

Good experience with lots of selection to choose from. Great financing options to make it work More

by bbeiseker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sundvor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McPhillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Luther Family Buick GMC responded

At Luther Family Buick GMC, our number one goal is customer satisfaction. I train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 17, 2023

Overall the car buying experience was good. There was some “sales” type pushiness, but not too bad. More

by Idk123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Emmerich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Kasson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 17, 2023

Both Thane and Tony were amazing! Took plenty of time to answer all our many questions! Thane sat in the back seat and showed us how to use all the features in the new vehicle and got More

by sherry.opdahl@gmail.com
Recommend Dealer
Yes
Employees Worked With
Thane Solberg, Thane Solberg
Apr 20, 2023 -

Luther Family Buick GMC responded

Thank you for taking the time to write such a detailed review about your experience with us! I truly appreciate it. It was great doing business with you. I hope to see you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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