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Luther Family Buick GMC

Fargo, ND

Overview
Employees
Reviews
Vehicles
4.7
4,462 Reviews
Come find out for yourself why the Fargo GMC and Buick customers keep coming back to our dealership. We are located at 3202 36th St Southwest, in the Southern part of town in Fargo. Our dealership has the car, truck, or SUV you are looking for. Luther Family Buick GMC in Fargo is the best choice for new and used Buick and GMC vehicles. We have a large selection of cars, trucks, and SUVs in our inventory for our customers. We invite you to come test drive any of our models, including the new Buick Regal, Enclave, or GMC Sierra. When you're ready for your next vehicle, make the trip to Luther Family Buick GMC in Fargo. You won't be disappointed.
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3202 36th St S

Fargo, ND

58104

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Showing 4,462 reviews

June 16, 2021

Had a problem with my Sierra tailgate. Stoped at Luther Family GMC, they were very professional even though they were busy. After taking a quick look they asked if I could leave the truck. Three hours late More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2021 -

Luther Family Buick GMC responded

Thank you for leaving us this great review, Steve! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 16, 2021

They are great dealer to buy from. The service was excellent. The buying process was quick and easy. They are an informed, friendly group of employees. More

by FROZENDLS42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Berghorst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Canaday
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2021 -

Luther Family Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 16, 2021

Excellent Dealership, Troy and Rod are excellent to deal within they were very accommodating to get my new truck to me , highly recommend this dealership. More

by STENNA71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Weist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2021 -

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 16, 2021

I was very happy with the service I received. Lisa did a great job of explaining the services offered and the process. I am happy with the vehicle I purchased. More

by Wetchjlw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Julian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2021 -

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 16, 2021

Rob got me checked in for an oil change and took care of two recalls on my truck. Very prompt service and I was in and out very quick. Highly recommend More

by brad.huber256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2021 -

Luther Family Buick GMC responded

Brad, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 16, 2021

I had an appointment for 11:00 and they got me in earlier and also give me a loaner. Very friendly staff and very helpful. They go the extra mile. That's why I go back More

by deba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2021 -

Luther Family Buick GMC responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 15, 2021

Car wouldn't start, so we had it towed to Luther. They replaced the battery, but apparently that wasn't the actual issue, because it wouldn't start again the next day. Took it to another auto shop and the More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robb Reierson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2021 -

Luther Family Buick GMC responded

Matt, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Jun 16, 2021 -

Matt responded

I had to pay about $60 to get the van towed to your location on Monday, June 7, because it wouldn't start. I would have just towed it to an auto shop, but I already had a scheduled appointment with you guys for that Friday to get a second key made and get some recall work done. You did have the key and recall work done by Wednesday, June 9, which I appreciated. But replacing the battery did not fix the problem of the van not starting. I was able to start the van at the dealership (with the new key), and drive it home. But the next morning, I tried starting it with the original key again and it would not start. At this time, I did not realize that there was anything wrong with either key, so I didn't try the new key at that time. I had to spend another $60 to tow it to an auto shop. I did not tow it back to your location, because the last time I scheduled service, I had to schedule it a week out because of how backed up you were, and I didn't want to wait that long this time. The auto shop found that the reason the van wasn't starting was because the security chip in the original key was not functioning properly, and I would need a new key. And that was the actual issue. So not only did I pay hundreds of dollars for a new battery that may not have been needed at this time, but I had to pay an additional $60 to tow the van a second time.

June 15, 2021

A wonderful car repair shop thank you all well pleased Paul was very good at keeping me informed about the progress of my truck very More

by ljnygaard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2021 -

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Jun 22, 2021 -

ljnygaard responded

luther has my business all the time very friendly pricing is fair and customer service is good also . i had brakes put in. thank you jean

June 14, 2021

Our experience with our salesperson was great, but the manager seemed to treat us like we didn’t know much and seemed to undermine the salesperson a bit. I would go back to them for the salesperson, if th More

by SBRUSTAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Amsbaugh
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Jun 16, 2021 -

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 14, 2021

Is there any reason you have coffee for everyone and no pop, not everyone drinks coffee. The snacks are nice just hard to believe you can have three different coffees and no pop! More

by pwvan78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2021 -

Luther Family Buick GMC responded

Thanks for the great rating! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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