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Luther Family Buick GMC

Fargo, ND

4.7
4,462 Reviews
Come find out for yourself why the Fargo GMC and Buick customers keep coming back to our dealership. We are located at 3202 36th St Southwest, in the Southern part of town in Fargo. Our dealership has the car, truck, or SUV you are looking for. Luther Family Buick GMC in Fargo is the best choice for new and used Buick and GMC vehicles. We have a large selection of cars, trucks, and SUVs in our inventory for our customers. We invite you to come test drive any of our models, including the new Buick Regal, Enclave, or GMC Sierra. When you're ready for your next vehicle, make the trip to Luther Family Buick GMC in Fargo. You won't be disappointed.
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3202 36th St S

Fargo, ND

58104

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Showing 4,462 reviews

October 08, 2023

Service advisor Paul was super helpful in understanding the problem and explaining the resolution. Also, thanks Paul for going the extra mile to get this covered under warranty! More

by Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Luther Family Buick GMC responded

Russell, thank you for the awesome feedback! You're right, Paul is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 06, 2023

They have excellent customer service. Everyone with whom I came in contact was courteous and professional. They did quality work . I’m very pleased. More

by jbarrett1260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Pfeifer, Alison Gustafson, Both drivers Jim and?
Oct 09, 2023 -

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 04, 2023

Friendly Very pleased with service And employees They are very good at their jobs Keep you updated on services needed More

by jensen4j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Luther Family Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Family Buick GMC. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 04, 2023

We had a problem with our Buick, as of today the problem has not been found by the dealership. But they drove it for a week and couldn't get it act up. So, Paul the service manager is keeping an open repair More

by Papa Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Luther Family Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Paul does for Luther Family Buick GMC and our customers. Hope to see you again soon! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 02, 2023

Very accommodating dealership. I needed service done last minute, and they got me in without any delay. Thanks! More

by MLowe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Luther Family Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 02, 2023

Excellent customer service with my dead battery. Took care of me within minutes and was on my way. A family wedding weekend and this was not on my bucket list to happen . More

by Charlvla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Luther Family Buick GMC responded

Hi Charlvla, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 01, 2023

I was well treated & made comfortable during my wait getting my car repaired. I had a pleasant experience. More

by Bhenders12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Luther Family Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 01, 2023

Robb always does a great job for us on our vehicles. He makes sure he understands what we need done and the time frame he has to do it in. He communicates very well if there is something wrong that may More

by SJFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Luther Family Buick GMC responded

Thank you for this amazing review of your experience with Robb here at Luther Family Buick GMC! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 01, 2023

Rob and the Luther team are great! We live out of town and they are more than worth the drive for great service with a smile! More

by AshleyHettervig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Bredell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Luther Family Buick GMC responded

Ashley, thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments as well as the recommendation. I will pass along your kind words to Rob. We will be there for you for many years to come. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 01, 2023

The service department was great, very helpful. The parking lot was being redone, so it made it a little more difficult to get around More

by Tonytblake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Luther Family Buick GMC responded

Thank you for your outstanding rating about our service department, Tony. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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