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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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April 16, 2021

The service department took care of me and did a wonderful job on repairing my vehicle and getting new tires on it. I could not be more happy with the service and the friendliness that I received. More

by brucekbenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department (Charlie)
April 15, 2021

Service was performed that met my expectations and in a timely manner. Jeff Hetrick was my service advisor and he handled the process very well. More

by BPDESANTO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
April 14, 2021

Got back to my online inquiry so quickly, set up a test drive for the next day. Professional, helpful, didn’t try to play games or waste time. More

by SHARKER.CLAWSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Smith
April 13, 2021

WE HAD A GREAT EXPERIENCE WHICH EXCEEDED OUR EXPECTATIONS. THANK YOU CHARLIE. WE WILL CERTAINLY PLAN TO BRING OUR CAR BACK TO THIS DEALERSHIP FOR ANY REPAIRS WE MIGHT NEED IN THE FUTURE. More

by GRAMPSNKIDS@AOL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2021

They are very professional service. Job done on time and fast. Employees are friendly, and I satisfied with the result. Also thanks for the nice car rental help. Thank you :) More

by DAIBANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2021

Jeff did a great job listening to my service needs and communicating how far along they were in the service. Excellent job! thank you. r More

by ROBKELLY202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
April 11, 2021

Excellent service and very friendly staff! Work done in a timely manner and vehicle was clean when returned. Scheduling was easy as could be. M More

by alexandreroberts612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of name of person in service department he greeted me but I forgot and he was great at his job
April 10, 2021

Just always so helpful and friendly! They get the job done in a timely manner, Charlie in service is exceptional at what he does and have never had a bad experience! More

by BCOSSACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Youngquist
April 07, 2021

I leased an XT5 demo with approximately 3,200. As I was driving out of the parking lot in rain, I noticed that the rear window wiper was not working. I took it back to the shop. They gave me a loaner and More

by KEDSON1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Every experience is always great. The staff are always very friendly and willing to help in any way possible. Scott is an awesome guy to deal with if you’re looking for a great buying experience. More

by TBALSER86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Scott Smith
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