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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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May 05, 2021

Fantastic service, Jeff was super friendly and knowledgeable about my service. Never pushed anything on me which is always something I appreciate. Recommended a few things and was pleasant. Will d More

by seamus.c.mcguinness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick
May 03, 2021

I had some after purchase products put on the car. Jeff was very helpful with setting up the appointment and making sure that I had a loaner to drive while the work was being done. More

by MSRDHDLBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Haspert
May 01, 2021

Brought my caddy in for a service check-up. I worked with Jeff, very transparent with what was going to happen with my car and extremely reasonable pricing! I won’t go anywhere else! More

by LAURA.HOLMBERG.LH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in service department is awesome!
May 01, 2021

I appreciate Charlie’s professionalism and keeping me updated on the progress of my car’s repairs. Your dealership is outstanding and the workmanship is the best! More

by REVDRDBMCKIZZIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
April 29, 2021

Have never been disappointed with all the staff and the service people. So glad we joined the Cadillac family of people. We love our car!!! More

by JLETHERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
April 29, 2021

Always a good experience. The video showing the work performed on my vehicle was informative. Charlie is always friendly. The cashiers are always smiling. Thanks More

by MYLES644
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
April 28, 2021

We had Excellent Service at Luther Cadillac this We had Excellent Service at Luther Cadillac this week... Along with knowledge .. And Kind attitude.. The entire experience was appreciated and More

by garglopavlak
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
April 25, 2021

Brought in my vehicle I purchased from them 45 days prior. Said all was fixed and talked like I was ignorant regarding the problem to an extent. Problem not fixed and now avoiding to assist further. More

by TBALSER86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure of service personnel
Apr 27, 2021 -

Luther Cadillac responded

Jeff called customer and informed him that his car is under warranty with Jeep. If he has any more question he will contact Jeff

April 25, 2021

Great service! From service advisor to the service technician! Very informative. Explained everything thoroughly. Sent me a video of my potential maintenance on my vehicle. More

by sartee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
April 22, 2021

We brought our car in for a oil change and tire rotation. Charlie found some computer up dates were flagged for the car. Charlie found the man power and time to have all work done on the spot so we wouldn’t More

by bchurch5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
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