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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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May 09, 2021

Very good service. Very courteous staff. Easy to work with. I will be back for any needed service. The vehicle was picked up on time and delivered. More

by elmernygaard1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie youngquist
May 09, 2021

I bought my caddy at a rival Cadillac dealer, I lost total faith in that dealer for sub-par service and repair. I had owned a Cadillac previously and had good service from Wally McCarty Cadillac.They ha More

by WALLISHKR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick rules...
May 09, 2021 -

WALLISHKR responded

Luther Cadillac Service headed up by Jeffrey Hetrick is beyond compare, timely, friendly, and over the top service knowledge for your Cadillac. I’ve changed my service from another sub-par Cadillac dealer to Luther Cadillac and WOW Jeff Hetrick and his team of mechanic’s including Jeff #2 (service mechanic) I call him, blew me away...!! I highly recommend this dealership for all your Cadillac needs..!! Sincerely Keith Wallish

May 09, 2021

Good services nice people,fast services Exelente price love my new Cadillac Thanks for all people work in Cadillac Dealer thanks for clean my car More

by SALSAYBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cali Henry , Heather Bissell, Scott Smith, Dan Haspert, Austin Cook
May 08, 2021

My car needed repair to the Ride system. I talked to Jeff Hetrick in Service . He set me up with an appointment, and a loaner car. When I dropped my car off the loaner car was ready, and was ready to More

by jmbichner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick, Charlie, Cashier
May 08, 2021

My new car needed to have 3M clear coat put on it. When I set up the appointment, the person from Luther Automotive Performance told me I had to drive to Hopkins to get this done. The day of the service a di More

by ats2015
Recommend Dealer
Yes
Employees Worked With
Steve and Jeff H. in Service
May 07, 2021

Great and friendly service! I was early for my appointment and they got started right away. They hand washed my car after the oil change. It looked really nice! More

by JBOSS99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
May 07, 2021

I had to argue with service writer to keep courtesy car until mine was repaired. The repair itself appears to be fine so far as of today. More

by SUZY164A
Recommend Dealer
Yes
Employees Worked With
Jeffrey
May 06, 2021

Installed new mud flaps on my vehicle, once they got the right ones went good, Friendly service department and Vang kept me informed about the wrong part and getting the right one . More

by STEVEBECKEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

Very accommodating. Outstanding professional demeanor. Great Service Center. Jeff was super! Visiting from Texas and he helped me out in time of need. Thanks much! More

by caprarod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
May 05, 2021

All the guys were fabulous. They kept me updated while I had Hot Chocolate and snacks. I'm am partial handicap, They supplied me with a wheel chair for me comfort. There is no other place I would take my SR More

by GATBBBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
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