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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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June 02, 2021

Great service. Was met by Jeff Hetrick upon arrival. He completed the work order. Car was on the hoist sooner than expected. Necessary work was done to my satisfaction. More

by odnrr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Hetrick, Curtis-Service Tech.
May 28, 2021

As always, Luther Cadillac and Charlie Younquist treats me with the utmost courtesy and respect. I have been bring my 2003 Chevrolet 1500 Silverado for many years. Keep up the great work More

by STEVELUTZ1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
May 27, 2021

The service agent was excellent. Very informative and efficient. I don’t have anything else to say but will just keep typing until my 25 words. More

by KSAWYER323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
May 25, 2021

Jeff was very helpful. Work was quick and efficient. I don’t need another sixteen words and am less likely to fill out a survey if I’m required to type. More

by aryter17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
May 24, 2021

Everyone is friendly and treats me like a VIP. My salesman, Alix, is always available and always accommodating. Two thumbs up. I appreciate the follow up and feeling like a special customer. More

by lisamarieabc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
May 23, 2021

Vang put the plates on my new XT5 for me. So nice to know that they are on securely. Really like driving my new car. More

by ats2015
Recommend Dealer
Yes
Employees Worked With
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2021

Charlie Youngquist is very professional and courteous. He is probably the best customer service person that I have ever dealt with. Charlie makes sure that the work is done to my satisfaction. More

by RSCHULTZ2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
May 23, 2021

Awesome service. I was given a loaner car and was updated each as to when the parts would be in and the car would be ready. More

by scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, Cheryl
May 22, 2021

Arrived for my 8 oclock appointment and there was jeff hetrick waving me on in.fast friendly smart service did everything how i asked no pressure. The done was very good took care of both my problems and More

by Bigsky1900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff hetrick
May 21, 2021

Brought my car in for a oil change this was my second visit at this location and I was treated very well , I work with Jeff Hetrick both times he was great and he remembered me it was over all just a gre More

by ladychase
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
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